![[Featured image]: QA Tester, working on a desktop computer, identifying and analyzing problems during the debugging process of the software.](https://images.ctfassets.net/wp1lcwdav1p1/1tPfcTC0l523DnstxkXgho/4badca73ee40e229624883d213af6af7/GettyImages-1280720394.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is Debugging?
Debugging is an essential aspect of software development. Learn more about its role in finding and fixing code errors.
March 21, 2023
Article
IT Support
Learn about the skills and qualifications needed for a career as a help desk technician, IT support specialist or similar, and how these roles keep organizational technology systems running smoothly.
![[Featured Image] Cybersecurity analyst working on creating a firewall to secure the network.](https://images.ctfassets.net/wp1lcwdav1p1/3AUaFq4JpATHurg81SAUj0/6f34db2e2a38d9ea77d350f89447ea60/GettyImages-76530721__2_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Feautured image] Two IT support technicians discuss IT issues in front of a large monitor.](https://images.ctfassets.net/wp1lcwdav1p1/7J9Qh1Xr191CdF3ty1tv7O/11d5e37698ad30d554ee7b650fbfc7de/GettyImages-1171809330.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: New AI skills
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, General Networking, Information Systems Security, File Systems, Microsoft Windows, Routing Protocols, Desktop Support, Lightweight Directory Access Protocols, Cybersecurity, Application Security, Computer Hardware, Technical Support, Software Installation
Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Virtual Private Networks (VPN), Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing, Productivity Software, Microsoft Power Automate/Flow, Information Systems Security, Software Installation, Multi-Factor Authentication, Authentications
Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Desktop Support, Cloud Platforms, Network Protocols, Encryption, Cyber Attacks, Software Development Life Cycle, Professional Networking, Cloud Storage, Information Technology, Cloud Computing, Interviewing Skills
![[Featured Image]: An IT associate wearing an orange top sits at a desktop computer, exploring information about free IT certifications.](https://images.ctfassets.net/wp1lcwdav1p1/114Z6JxwjZjEfnfTQpSqrl/5ba0afe55a2a28bcf6087b27ab6db79d/pexels-rfstudio-3059745.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image]: IT Business Analyst, working at a desktop computer, evaluating the company's current technology.](https://images.ctfassets.net/wp1lcwdav1p1/1iR3izwqxhutloa99XeX8C/641d59ca0dc9de9d6229a398022a5f70/GettyImages-980654204_IT_project_management__8_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A remote customer service agent is checking their tablet while at home.](https://images.ctfassets.net/wp1lcwdav1p1/7AUOu6uojX2rTimV8xWlfU/8c4f03fb1232d5e31c370a4a0851fe32/iStock-1282867879.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image]: Two professionals with a master's in information technology review a computer system to ensure it operates properly.](https://images.ctfassets.net/wp1lcwdav1p1/4bZPGGH5fclShkZcvvUeYc/3ec56ff6e580899baff6b7e3dc230900/GettyImages-2099147743.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Desk receptionist sitting at a workstation.](https://images.ctfassets.net/wp1lcwdav1p1/4sLdU6LPzqg3BEH5EweRxH/3aac6f4e7f236820fa0eb0e33a638b45/GettyImages-1073867510.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A person with long, curly hair tied back in a ponytail shakes the hand of another person wearing a red sweater.](https://images.ctfassets.net/wp1lcwdav1p1/6OEog9cLy1bkEOzZXP5GUN/1434cc3e98f37a856eb6327e10b8398e/iStock-910008876.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Two members of an IT management team discuss technology systems.](https://images.ctfassets.net/wp1lcwdav1p1/qnb5ru6YWJeSN2Xm7AJuD/573029b9c87cd867be08447eb9ba6060/iStock-542298764_super.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.](https://images.ctfassets.net/wp1lcwdav1p1/1sfGvb4th4WplQzYcfBUYN/5c3a1900371202779b562a020eb22d34/iStock-1192079984__1_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A customer service agent is sitting at their office.](https://images.ctfassets.net/wp1lcwdav1p1/21IYS86baQBpwW52oFUzQb/839ea7f6b132a6fd119aec145d89f654/Rohit_Ravi_India_201129_0234.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
IT support covers a wide variety of skills and industries, from data analysis to customer service and beyond. With so many options and opportunities available, it can be tricky to know where to start. On Coursera, you'll find expert resources to support your goals, whether you're just starting out or are ready to take the next step in your career. Explore IT support topics, including:
