Skills you'll gain: ServiceNow, IT Service Management, Business Process Automation, Workflow Management, Automation, Problem Management, Information Technology Operations, Digital Transformation, Artificial Intelligence, Scalability, Incident Management, Event Monitoring, Change Requests

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing

Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Product Roadmaps, Financial Analysis, Product Development, Product Planning, Project Management Life Cycle, Innovation, Commercialization, Market Analysis, Stakeholder Management, Business Planning, Artificial Intelligence, Product Lifecycle Management, Product Improvement, Stakeholder Engagement, Project Management

Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Software Development Life Cycle, Agile Software Development, Test Driven Development (TDD), OpenShift, Kubernetes, Agile Methodology, Linux Commands, GitHub, Software Architecture, DevOps, Agile Project Management, Flask (Web Framework), Cloud Computing Architecture, Software Engineering, System Monitoring, Jupyter, Application Development

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: Lightweight Directory Access Protocols, Version Control, Git (Version Control System), Open Source Technology, Linux, Linux Administration, Systems Administration, User Accounts, Identity and Access Management, Authentications

Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

Skills you'll gain: GitHub, Version Control, Git (Version Control System), Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Cloud Management, Bash (Scripting Language), Restful API, Incident Management, Code Review, Debugging, Unix Shell, Interviewing Skills, Web Services, Automation, Configuration Management, Python Programming, Programming Principles, Applicant Tracking Systems

Skills you'll gain: Data Wrangling, Unsupervised Learning, Exploratory Data Analysis, SQL, Matplotlib, Supervised Learning, Data Literacy, Relational Databases, Data Manipulation, Applied Machine Learning, Data Import/Export, Data Visualization Software, Professional Networking, Predictive Modeling, Plotly, Dashboard, Data Transformation, Generative AI, Jupyter, Data Science

Skills you'll gain: Dashboard, Excel Macros, Data Cleansing, Excel Formulas, Microsoft Excel, Data Validation, Spreadsheet Software, Data Visualization, Data Analysis Expressions (DAX), Data Modeling, Data Management, Data Entry, Consolidation, Productivity Software, Automation, Business Modeling, Data Integrity, Financial Modeling, File Management, Business Reporting

Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics