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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: Preview
      Preview
      A

      Amazon Ads

      Foundations of Retail Media

      Skills you'll gain: Advertising, Advertising Campaigns, Brand Loyalty, Paid media, Campaign Management, Online Advertising, Promotional Strategies, Digital Advertising, Merchandising, E-Commerce, Digital Marketing, Bidding, Performance Analysis, Target Audience, Order Fulfillment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Museum of Modern Art

      Fashion as Design

      Skills you'll gain: Cultural Diversity, Aesthetics, Art History, Environmental Issue, Sociology, Design, Non-Verbal Communication, Creativity, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      مهارات البيع الاحترافية | Professional Selling Skills

      Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Sales, Sales Process, Product Knowledge, Communication, Rapport Building, Customer Analysis, Customer Service, Customer Engagement, Active Listening, Needs Assessment, Empathy, Non-Verbal Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Product Knowledge, Closing (Sales), Selling Techniques, Sales Process, Target Audience, Business-To-Consumer, Sales, Company, Product, and Service Knowledge, Persuasive Communication, Sales Strategy, Communication, Customer Engagement, Customer Relationship Building, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Banking and Financial Institutions

      Skills you'll gain: Banking, Financial Systems, Bank Regulations, Risk Management, Payment Systems, Financial Regulation, Credit Risk, Operational Risk, Retail Banking, Financial Services, Commercial Banking, Financial Market, Business Modeling, Balance Sheet, Economics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      263 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Managing Human Capital in Retail

      Skills you'll gain: Employee Retention, Human Capital, Compensation Management, Talent Management, Organizational Strategy, Human Resources Management and Planning, Employee Training, Employee Engagement, Staff Management, Workforce Planning, Workforce Management, Recruitment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      72 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Conecta de forma efectiva con los clientes de retail

      Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy in Practice

      Skills you'll gain: Presentations, Market Dynamics, Customer Analysis, Retail Sales, Product Strategy, Consumer Behaviour, Market Research, Business Marketing, Market Analysis, Customer Insights, Go To Market Strategy, Cost Accounting, Competitive Analysis, Business Research, Analysis, Business Economics, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      167 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Effective Sales – An Overview

      Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Selling Techniques, Sales Enablement, Account Strategy, Plan Execution, Customer Relationship Building, Profit and Loss (P&L) Management, Corporate Strategy, Key Performance Indicators (KPIs), Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Interviewing Skills, Retail Sales, Retail Store Operations, Customer Service, Social Media, Recruitment, Applicant Tracking Systems, Professional Development, LinkedIn, Communication

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Practical Guide to Trading

      Skills you'll gain: Financial Statement Analysis, Derivatives, Financial Analysis, Financial Trading, Equities, International Finance, Credit Risk, Securities Trading, Financial Market, Income Statement, Investments, Risk Management, Balance Sheet, Futures Exchange, Financial Modeling, Market Dynamics, Market Analysis, Risk Analysis, Market Data, Capital Markets

      4.4
      Rating, 4.4 out of 5 stars
      ·
      780 reviews

      Beginner · Specialization · 3 - 6 Months

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    1234…14

    In summary, here are 10 of our most popular retail courses

    • Foundations of Retail Media: Amazon Ads
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Fashion as Design: The Museum of Modern Art
    • مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
    • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
    • Banking and Financial Institutions: University of Illinois Urbana-Champaign
    • Managing Human Capital in Retail: University of Pennsylvania
    • Conecta de forma efectiva con los clientes de retail: UBITS
    • Pricing Strategy in Practice: University of Virginia
    • Effective Sales – An Overview: Fundação Instituto de Administração

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