Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Test Tools, Software Versioning, Version Control

Skills you'll gain: Performance Tuning, Oracle Databases, SQL, System Monitoring, Linux, Database Management, Database Architecture and Administration, Data Storage Technologies, Data Storage, Simulations

Skills you'll gain: Sales Pipelines, Sales Management, Sales Enablement, Sales Process, Sales, Sales Strategy, Customer Engagement, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, Forecasting, Business Ethics, Prioritization

Skills you'll gain: Authentications, Hardening, Key Management, Data Security, Cloud Security, Security Management, Security Controls, Encryption, Authorization (Computing), Identity and Access Management, Data Management, System Configuration, Servers, Configuration Management, Database Management

Skills you'll gain: Open Source Technology, Data Ethics, Artificial Intelligence, Education Software and Technology, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Program Development, MLOps (Machine Learning Operations), Ethical Standards And Conduct, Application Deployment, Law, Regulation, and Compliance, Information Privacy, Performance Tuning, Data Security

Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Plan Execution, Earned Media, Target Audience, Content Creation, Content Strategy, Owned Media, Paid media, Key Performance Indicators (KPIs), Goal Setting

Skills you'll gain: Software-Defined Networking, Network Security, Infrastructure Security, Computer Networking, Local Area Networks, Network Architecture, Network Infrastructure, Wide Area Networks, Virtualization, Scalability

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

Skills you'll gain: Dataflow, Data Pipelines, Debugging, Operational Databases, Google Cloud Platform, System Monitoring, Data Integrity, CI/CD, Maintainability, Data Processing, Unit Testing, Performance Tuning, Disaster Recovery

Skills you'll gain: Data Ethics, Business Ethics, Generative AI, Ethical Standards And Conduct, Artificial Intelligence, Law, Regulation, and Compliance, Regulatory Compliance, Regulatory Requirements, Governance, Information Privacy, Accountability, Social Studies, Data Security

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level