• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Advocacy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer advocacy"

    • A

      Amazon Web Services

      Fundamentals of Generative AI for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Artificial Neural Networks, Software Development Tools, Test Data, Artificial Intelligence, Data Ethics, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      440 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Introduction to SAFe: Navigating Scaled Agile Framework

      Skills you'll gain: Scaled Agile Framework, Agile Methodology, Kanban Principles, Lean Methodologies, Agile Project Management, Quality Assurance, Scrum (Software Development), Sprint Retrospectives, Team Management, Continuous Integration, Sprint Planning, User Story, Backlogs, Cross-Functional Collaboration, Systems Architecture, Product Management

      3.7
      Rating, 3.7 out of 5 stars
      ·
      99 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Translational Science

      Skills you'll gain: Clinical Trials, Health Disparities, Clinical Research, Health Equity, Public Health, Epidemiology, Health Policy, Health Care, Medical Science and Research, Policy Development, Health Care Procedure and Regulation, Community Health, Health Systems, Research, Policy Analysis, Advocacy, Public Policies, Healthcare Industry Knowledge, Scientific Methods, Pharmaceuticals

      4.7
      Rating, 4.7 out of 5 stars
      ·
      36 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Ideas to Action

      Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration, Constructive Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Duke University

      Art of the MOOC: Art, Culture, and Society

      Skills you'll gain: Color Theory, World Music, Disabilities, Art History, Music History, Social Justice, Performing Arts, Music, Community Organizing, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music Theory, Pedagogy, International Relations, Social Sciences, Culture, Advocacy, Student Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      324 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Marketers

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Content Performance Analysis, Persona Development, Content Creation, Marketing Analytics, Content Marketing, Marketing Design, Marketing, Marketing Strategies, Marketing Planning, Ideation, Paid media, Strategic Marketing, Generative AI Agents, Search Engine Marketing, Performance Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Specialization · 1 - 3 Months

    • P

      Peking University

      中级商务汉语——商务活动篇

      Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Business Relationship Management, Language Competency, Business Writing, Customer Relationship Building, Presentations, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Essentials of Sensory Science

      Skills you'll gain: Experimentation, Product Testing, Food Quality Assurance And Control, Laboratory Experience, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Research Design, Statistical Analysis, Nutrition and Diet, Target Market, Quality Assessment, Human Factors, Marketing Psychology, Anatomy, Quantitative Research, Data Collection, Psychology, Biology, Neurology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      61 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Small Business Marketing Using Facebook

      Skills you'll gain: Facebook, Marketing Analytics, Digital Advertising, Advertising, Social Media Content, Content Development and Management, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      251 reviews

      Mixed · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo construir mi modelo de negocio?

      Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Business Development, Resource Allocation, Target Market, Performance Metric, Business Strategy, User Feedback, Consumer Behaviour, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      431 reviews

      Beginner · Course · 1 - 3 Months

    1…565758…154

    In summary, here are 10 of our most popular customer advocacy courses

    • Fundamentals of Generative AI for Beginners: Amazon Web Services
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Introduction to SAFe: Navigating Scaled Agile Framework: Board Infinity
    • Translational Science: University of Michigan
    • Design Thinking: Ideas to Action: University of Virginia
    • Art of the MOOC: Art, Culture, and Society: Duke University
    • Generative AI for Marketers: Microsoft
    • 中级商务汉语——商务活动篇: Peking University
    • Essentials of Sensory Science: University of California, Davis
    • Small Business Marketing Using Facebook: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok