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Results for "customer experience strategy (cx)"
Status: Free TrialMultiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, Data Import/Export, Programming Principles, Predictive Modeling, Computer Programming Tools, Data Science, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management
Status: Free TrialSkills you'll gain: Data Literacy, Data Mining, Generative AI, Big Data, Information Architecture, Strategic Decision-Making, ChatGPT, Enterprise Architecture, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Natural Language Processing, Data Strategy, Data-Driven Decision-Making, Business Strategy, Data Architecture, Data Governance, Computer Science, Leadership
Status: Free TrialSkills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Google Sheets, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL, Data Management
Status: Free TrialSimplilearn
Skills you'll gain: Content Strategy, Content Marketing, Web Content, Paid media, Content Creation, Email Marketing, Social Media Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales
Status: Free TrialSkills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Content Creation, Digital Marketing, Digital Advertising, Advertising Campaigns, Customer Engagement, Brand Awareness, Content Strategy, Marketing Analytics, Target Audience
Status: Free TrialCVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Status: Free TrialUniversity of Virginia Darden School Foundation
Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Cloud Security, Cloud Technologies, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Hosting, Cloud Engineering, Cloud Computing, Generative AI, ChatGPT, Data Science
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Data Ethics, Data Governance, Personally Identifiable Information, Data Security, Governance, Business Strategy, Organizational Strategy, Business Transformation, Artificial Intelligence, Ethical Standards And Conduct, Machine Learning, Innovation, Algorithms, Decision Making

Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Collaborative Software, Team Oriented
Status: Free TrialSkills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
Status: PreviewUniversity of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Strategy, Strategic Leadership, Strategic Thinking, Business Modeling, Strategic Decision-Making, Competitive Analysis, Value Propositions, Market Analysis, Innovation, Analysis
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- Data Science Foundations: IBM
- IBM AI Foundations for Business: IBM
- Foundations: Data, Data, Everywhere: Google
- Content Strategy: Simplilearn
- From Likes to Leads: Interact with Customers Online: Google
- Call Center Customer Service: CVS Health
- IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
- AI Strategy and Governance: University of Pennsylvania
- Introduction to CRM with HubSpot: Coursera Project Network
- Technical Support Fundamentals: Google










