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Results for "help desk support"
Status: Free TrialSkills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing
Status: NewStatus: Free TrialGoogle
Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Workforce Development, Applied Machine Learning, Business Solutions, Organizational Strategy, Business Process Automation, Social Studies, Innovation, Data Collection, Automation, Data Security, Human Machine Interfaces, Forecasting, Emerging Technologies, Analysis, Critical Thinking
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Network Troubleshooting, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Technical Support, Azure Active Directory, Computer Systems, Security Strategy, Disaster Recovery, Network Security, Network Protocols
Status: Free TrialSkills you'll gain: Incident Management, Debugging, Network Troubleshooting, Problem Management, Performance Tuning, Technical Support, System Monitoring, System Support, Capacity Management, Application Performance Management, Performance Testing, Data Structures, Continuous Integration, Algorithms, Continuous Monitoring, Scripting, Technical Documentation
What brings you to Coursera today?
Status: PreviewCoursera Instructor Network
Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis
Status: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Desktop Support, End User Training and Support, Technical Support and Services, Technical Support, Generative AI, System Support, Prompt Engineering, Automation, IT Automation, Problem Management, Artificial Intelligence
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design
Status: Free TrialJohns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Cloud Platforms, Help Desk Support, Data Storage, Interviewing Skills, Information Technology, Wireless Networks, Customer Service
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development
In summary, here are 10 of our most popular help desk support courses
- Technical Support Fundamentals:Â Google
- Google IT Support:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- Google AI Essentials:Â Google
- Microsoft Cloud Support Associate:Â Microsoft
- Troubleshooting and Debugging Techniques:Â Google
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Healthcare IT Support:Â Johns Hopkins University
