Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, IT Infrastructure, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Network Security, Application Security, Cybersecurity, Help Desk Support, File Systems, Network Architecture, Server Administration, Software Installation, Computer Hardware, Technical Support

Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Ideation, Brainstorming, Cognitive flexibility, Open Mindset, Curiosity

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation

Skills you'll gain: Clinical Trials, Clinical Data Management, Clinical Research, SAS (Software), Statistical Reporting, Pharmaceuticals, Data Analysis, Statistical Analysis, Data Transformation, Data Manipulation, Descriptive Statistics

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Security, System Configuration, Software Installation

Skills you'll gain: COBOL (Programming Language), Agile Methodology, Technical Support, Software Development Life Cycle, Program Development, Scrum (Software Development), Software Development, Software Quality Assurance, Quality Assurance, Issue Tracking, Debugging, Software Documentation, Technical Documentation

Skills you'll gain: Data Ethics, Generative AI, Microsoft Copilot, Data Quality, Data Cleansing, Data Processing, Data Synthesis, Data Transformation, Data Integrity, Data Validation, Personally Identifiable Information, Information Privacy

Skills you'll gain: Network Troubleshooting, Technical Support, Interviewing Skills, Amazon Web Services, Cloud Computing Architecture, Customer Support, Cloud Computing, Professional Networking, Presentations, Technical Documentation, Portfolio Management, Active Listening

Skills you'll gain: OpenAI, ChatGPT, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, Web Applications, Python Programming, UI Components

Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning