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Explore the Customer Success Course Catalog
Coursera Project Network
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Customer experience improvement, User Research, Data Sharing, Customer Engagement, Project Design, Project Implementation
Skills you'll gain: Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Planning, Sprint Retrospectives, Scalability, Coordinating, Program Management, Project Coordination, Stakeholder Engagement, Influencing
- Status: Free
Amazon Web Services
Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management
- Status: New
Packt
Skills you'll gain: Information Architecture, Design Thinking, User Experience Design, Persona (User Experience), User Research, Usability Testing, Interviewing Skills, Wireframing, Content Creation, Storytelling
- Status: New
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency
Skills you'll gain: Deep Learning, Tensorflow, Data Processing, AI Personalization, Data Manipulation, Applied Machine Learning, Predictive Modeling, Machine Learning, Artificial Neural Networks, Data Visualization Software, System Design and Implementation, Matplotlib
- Status: New
The State University of New York
Skills you'll gain: Communication Strategies, Personal Attributes, Professionalism, Behavior Management, Communication, Strong Work Ethic, Personal Development, Self-Awareness, Verbal Communication Skills, Interpersonal Communications, Social Skills, Emotional Intelligence, Self-Discipline, Non-Verbal Communication, Conscientiousness, Reliability, Stress Management, Ethical Standards And Conduct, Decision Making
- Status: NewStatus: Free Trial
Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Group Policy, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Network Support, Azure Active Directory, User Provisioning, User Accounts, Application Deployment, Test Tools, Governance
Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Organizational Effectiveness, Organizational Strategy, Needs Assessment, Stakeholder Engagement, Stakeholder Communications, Communication Strategies
- Status: NewStatus: Free Trial
University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Marketing Communications, Target Audience, Brand Strategy, Shared Media, Persuasive Communication, Stakeholder Engagement, Earned Media, Owned Media, Paid media, Content Creation, Legal Risk, Consumer Behaviour
- Status: Free
Coursera Project Network
Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, E-Commerce
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Créer une enquête de satisfaction client avec Typeform: Coursera Project Network
- Scrum Advanced - Software Development and Program Management: Packt
- Amazon Connect Flows Fundamentals: Amazon Web Services
- UX: Research Process: Packt
- GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
- Recommender Systems: An Applied Approach using Deep Learning: Packt
- Student Success: Foundations of Self-Management: The State University of New York
- MS Teams – Getting Started and Team Management: Packt
- Change Management for Google Workspace: Google Cloud
- The Social Media Landscape: University of Colorado Boulder