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    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • C

      Coursera Project Network

      Créer une enquête de satisfaction client avec Typeform

      Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Customer experience improvement, User Research, Data Sharing, Customer Engagement, Project Design, Project Implementation

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Scrum Advanced - Software Development and Program Management

      Skills you'll gain: Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Planning, Sprint Retrospectives, Scalability, Coordinating, Program Management, Project Coordination, Stakeholder Engagement, Influencing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Flows Fundamentals

      Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      UX: Research Process

      Skills you'll gain: Information Architecture, Design Thinking, User Experience Design, Persona (User Experience), User Research, Usability Testing, Interviewing Skills, Wireframing, Content Creation, Storytelling

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Recommender Systems: An Applied Approach using Deep Learning

      Skills you'll gain: Deep Learning, Tensorflow, Data Processing, AI Personalization, Data Manipulation, Applied Machine Learning, Predictive Modeling, Machine Learning, Artificial Neural Networks, Data Visualization Software, System Design and Implementation, Matplotlib

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      T

      The State University of New York

      Student Success: Foundations of Self-Management

      Skills you'll gain: Communication Strategies, Personal Attributes, Professionalism, Behavior Management, Communication, Strong Work Ethic, Personal Development, Self-Awareness, Verbal Communication Skills, Interpersonal Communications, Social Skills, Emotional Intelligence, Self-Discipline, Non-Verbal Communication, Conscientiousness, Reliability, Stress Management, Ethical Standards And Conduct, Decision Making

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Getting Started and Team Management

      Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Group Policy, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Network Support, Azure Active Directory, User Provisioning, User Accounts, Application Deployment, Test Tools, Governance

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Change Management for Google Workspace

      Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Organizational Effectiveness, Organizational Strategy, Needs Assessment, Stakeholder Engagement, Stakeholder Communications, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Social Media Landscape

      Skills you'll gain: Social Media, Social Media Strategy, Marketing Communications, Target Audience, Brand Strategy, Shared Media, Persuasive Communication, Stakeholder Engagement, Earned Media, Owned Media, Paid media, Content Creation, Legal Risk, Consumer Behaviour

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      تتبع إجراءات زبائن الموقع باستخدام فيسبوك بيكسل

      Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, E-Commerce

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Medindo o Marketing Digital

      Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer success courses

    • Créer une enquête de satisfaction client avec Typeform: Coursera Project Network
    • Scrum Advanced - Software Development and Program Management: Packt
    • Amazon Connect Flows Fundamentals: Amazon Web Services
    • UX: Research Process: Packt
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
    • Recommender Systems: An Applied Approach using Deep Learning: Packt
    • Student Success: Foundations of Self-Management: The State University of New York
    • MS Teams – Getting Started and Team Management: Packt
    • Change Management for Google Workspace: Google Cloud
    • The Social Media Landscape: University of Colorado Boulder

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