• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Retention
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer retention"

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Organizational Leadership in Diversity, Equity & Inclusion

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity and Inclusion, Diversity Awareness, Intercultural Competence, Diversity Training, Human Resource Strategy, Employee Retention, Demography, Benchmarking, Social Justice, Cultural Diversity, Human Resources, Recruitment Strategies, Peer Review, Organizational Development, Workforce Development, Organizational Effectiveness, Program Evaluation, Organizational Change

      4.8
      Rating, 4.8 out of 5 stars
      ·
      318 reviews

      Intermediate · Specialization · 3 - 6 Months

    • A

      Alfaisal University | KLD

      تحقيق السعادة في بيئة العمل | Achieving Happiness at Work

      Skills you'll gain: Employee Engagement, Stress Management, Employee Retention, Mindfulness, Productivity, Emotional Intelligence, Relationship Building, Resilience, Self-Awareness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      781 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Storytelling in Branding and Content Marketing

      Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      325 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Customer-Centric Innovation

      Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Fundamentals of Immunology: Complement, MHC I and II, T Cells, and Cytokines

      Skills you'll gain: Molecular Biology, Biology, Biochemistry, Infectious Diseases, Microbiology, Laboratory Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      493 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a Lean Six Sigma

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      608 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      National Taiwan University

      大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

      Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Marketing Strategies, Analytics, Data-Driven Decision-Making, Financial Services, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      402 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Diversity Equity and Inclusion Initiatives, Target Audience, Public Relations, Crisis Management, Drive Engagement, Diversity and Inclusion, Social Media, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Marketing Communications, Branding

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Workspace Data Governance

      Skills you'll gain: Data Governance, Data Loss Prevention, Gmail, Google Workspace, Information Management, Data Management, Data Security, Document Management, Records Management, Data Storage, Data Access, Data Import/Export, Email Security, System Configuration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      654 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: Quantitative Techniques

      Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions

      3.7
      Rating, 3.7 out of 5 stars
      ·
      32 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      401 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Learning, Knowledge, and Human Development

      Skills you'll gain: Education Software and Technology, Child Development, School Psychology, Pedagogy, Human Development, Higher Education, Learning Theory, Psychology, Student Engagement, Social Sciences

      4.6
      Rating, 4.6 out of 5 stars
      ·
      258 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer retention

    improving customer retention
    customer value, acquisition, and retention
    1…282930…149

    In summary, here are 10 of our most popular customer retention courses

    • Organizational Leadership in Diversity, Equity & Inclusion: Rice University
    • تحقيق السعادة في بيئة العمل | Achieving Happiness at Work: Alfaisal University | KLD
    • Storytelling in Branding and Content Marketing : IE Business School
    • Customer-Centric Innovation: Duke University
    • Fundamentals of Immunology: Complement, MHC I and II, T Cells, and Cytokines: Rice University
    • Introducción a Lean Six Sigma: Tecnológico de Monterrey
    • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
    • Corporate Communications: University of California, Irvine
    • Google Workspace Data Governance: Google Cloud
    • Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok