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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Security, Maintenance & Integration with BI Tools

      Skills you'll gain: Data Integrity, Database Architecture and Administration, Data Validation, Data Integration, Data Maintenance, Power BI, Microsoft SQL Servers, Database Administration, Dashboard, Database Management, Relational Databases, Data Management, Business Intelligence, Databases, Data Security, Systems Administration, Interactive Data Visualization, Data Migration, Role-Based Access Control (RBAC), System Monitoring

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Build, Train and Deploy ML Models with Keras on Google Cloud - 한국어

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Google Cloud Platform, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), MLOps (Machine Learning Operations), Application Deployment, Data Pipelines, Cloud Computing, Artificial Neural Networks, Data Processing, Data Transformation, Data Cleansing, Application Programming Interface (API)

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Introduction to Image Generation - בעברית

      Skills you'll gain: Generative AI, Image Analysis, Google Cloud Platform, Applied Machine Learning, Cloud Computing, Application Deployment, MLOps (Machine Learning Operations), Machine Learning Methods, Theoretical Computer Science

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      비즈니스와 사회의 글로벌 트렌드

      Skills you'll gain: Demography, International Relations, Market Trend, Social Sciences, Financial Systems, Global Marketing, Socioeconomics, Trend Analysis, Political Sciences, Market Dynamics, World History, Cultural Diversity, Economic Development, Sociology, Economics, Business, Capital Markets, Consumer Behaviour, Analysis, Governance

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases des opérations avec Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Business Process Improvement, Business Operations, Operational Analysis, Operational Efficiency, Operations Management, Process Optimization, Customer experience improvement, Technology Strategies, Competitive Analysis

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Prescriptive Analytics

      Skills you'll gain: Digital Transformation, Process Optimization, Operations Research, Data-Driven Decision-Making, Business Analytics, Process Improvement and Optimization, Predictive Analytics, Data Storytelling, Analytics, Advanced Analytics, Business Mathematics, Strategic Decision-Making, Decision Making, Python Programming, Data Science, Complex Problem Solving, Feature Engineering, Mathematical Software, Cloud Computing, Linear Algebra

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Execution and Evaluation

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media Strategy, Plan Execution, Media Strategy, Digital Media Strategy, Earned Media, Owned Media, Paid media, Content Performance Analysis, Shared Media, Content Strategy, Brand Strategy, Customer Insights, Content Creation, Target Audience, Key Performance Indicators (KPIs), Goal Setting

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      AWS IAM: The Cloud Engineer's Security Handbook

      Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Security Strategy, Security Controls, Role-Based Access Control (RBAC), User Accounts, Multi-Factor Authentication, Cloud Management, Cloud Engineering, Key Management, Encryption, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Migrating to AlloyDB from PostgreSQL Using Database Migration Service

      Skills you'll gain: Data Migration, PostgreSQL, Google Cloud Platform, Data Validation, Database Management, Virtual Private Networks (VPN)

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Protection of Information Assets

      Skills you'll gain: OSI Models, Cybersecurity, Network Security, Infrastructure Security, Identity and Access Management, Security Awareness, Firewall, Cloud Security, Public Key Infrastructure, Security Testing, Encryption, Incident Response, Local Area Networks, Virtual Private Networks (VPN), Telecommunications, Cloud Computing, Multi-Factor Authentication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 2 – Certification & Mock Exams

      Skills you'll gain: Backlogs, Product Strategy, Sprint Retrospectives, Product Planning, Agile Product Development, Product Management, Team Oriented, Cross-Functional Collaboration, Stakeholder Management, Agile Methodology, Agile Project Management, Sprint Planning, Organizational Structure, Customer experience strategy (CX), Organizational Development, Prioritization, Forecasting, Release Management

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Security, Maintenance & Integration with BI Tools: Microsoft
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • Build, Train and Deploy ML Models with Keras on Google Cloud - 한국어: Google Cloud
    • Introduction to Image Generation - בעברית: Google Cloud
    • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
    • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Prescriptive Analytics: Dartmouth College
    • Execution and Evaluation: University of Colorado Boulder
    • AWS IAM: The Cloud Engineer's Security Handbook: Packt
    • Migrating to AlloyDB from PostgreSQL Using Database Migration Service: Google Cloud

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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