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Explore the Customer Experience Course Catalog
- Status: NewStatus: Preview
Northeastern University
Skills you'll gain: Usability, User Story, Requirements Analysis
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Northeastern University
Skills you'll gain: User Experience Design, Figma (Design Software), Design Thinking, Interaction Design, Usability Testing, User Interface (UI) Design, Prototyping, Quality Assurance, User Research, Information Architecture, Wireframing, Style Guides, React Native
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Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Data Wrangling, SQL, Data Visualization, Extract, Transform, Load, Pivot Tables And Charts, Matplotlib, Exploratory Data Analysis, Relational Databases, Data Manipulation, Data Visualization Software, Data Analysis, Data Cleansing, Data Ethics, Dashboard, Jupyter, IBM Cognos Analytics, Microsoft Excel, Python Programming, Interviewing Skills
- Status: Free Trial
Skills you'll gain: React Native, Version Control, Restful API, Unix Commands, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Mobile Development, GitHub, Interaction Design, Usability, Database Management, Wireframing, Javascript, JavaScript Frameworks
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Keras (Neural Network Library), Feature Engineering, Generative AI, Supervised Learning, Deep Learning, Natural Language Processing, Reinforcement Learning, Applied Machine Learning, Generative AI Agents, Scikit Learn (Machine Learning Library), Artificial Neural Networks, Jupyter, ChatGPT, Python Programming, Machine Learning, Data Science
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
- Status: Free Trial
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Regression Analysis, Statistical Analysis, Data Ethics, Statistics, Unsupervised Learning, Data Presentation, Data Visualization Software, Data Visualization, Data Analysis, Machine Learning, Data Manipulation, Data Science, Tableau Software, Interviewing Skills, Python Programming, Advanced Analytics
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Application Deployment, Software Engineering, AI Personalization, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, Application Frameworks, CI/CD, Java, Artificial Intelligence, Java Programming
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Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free TrialStatus: AI skills
Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management
- Status: Free Trial
Skills you'll gain: Cybersecurity, Security Controls, Security Awareness, Cyber Attacks, Computer Security, Information Systems Security, Network Security, Cyber Security Assessment, Security Management, Data Security, Data Ethics, Security Information and Event Management (SIEM), Enterprise Security, Threat Detection, Risk Management Framework, Incident Response, Network Analysis, Information Privacy
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- User Experience Design and Testing Part 1:Â Northeastern University
- User Experience Design and Testing Part 2:Â Northeastern University
- Generative AI in Customer Service Operations Training:Â Simplilearn
- IBM Data Analyst:Â IBM
- Meta React Native:Â Meta
- IBM AI Engineering:Â IBM
- Business Foundations:Â University of Pennsylvania
- Google Advanced Data Analytics:Â Google
- Generative AI for Java and Spring Developers:Â IBM
- GenAI for Customer Journey Mapping:Â Coursera Instructor Network