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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Development Representative

      Skills you'll gain: Lead Generation, Sales Development, Consultative Selling, Time Management, Prospecting and Qualification, Sales Prospecting, Cold Calling, Sales Enablement, Salesforce, Verbal Communication Skills, Constructive Feedback, Growth Mindedness, Professionalism, Writing, Interpersonal Communications, Relationship Building, Customer Relationship Management (CRM) Software, Technical Sales, Interviewing Skills, Sales

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      565 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Sustainable Cities

      Skills you'll gain: Landscape Architecture, Architecture and Construction, Building Design, Civil and Architectural Engineering, Building Codes, Community Development, Public Works, Civil Engineering, Construction, Health Equity, Land Management, Land Development, Architectural Design, Environmental Engineering, Environment, Geographic Information Systems, Environmental Science, Spatial Analysis, Policy Analysis, Water Resources

      4.6
      Rating, 4.6 out of 5 stars
      ·
      438 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      384 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Storytelling, Usability Testing, Design Thinking, Mockups, Wireframing, Design Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      910 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

      Skills you'll gain: Mockups, Prototyping, Wireframing, User Interface (UI) Design, Design, Usability, UI Components, User Experience Design, Design Elements And Principles, Style Guides

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Duke University

      Electric Industry Operations and Markets

      Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Market Dynamics, Cost Benefit Analysis, Regulatory Affairs, Plant Operations and Management, Operating Cost, Basic Electrical Systems, Operational Efficiency

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Putting SQL to Work: The TechMart Challenge

      Skills you'll gain: Data Transformation, SQL, Report Writing, Data Cleansing, Data Manipulation, Data Analysis, Performance Tuning, Analytical Skills, Business Analytics, Technical Communication, Business Communication, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Ultimate BPMN Course

      Skills you'll gain: Process Optimization, Collaborative Software

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Workflow Management, Leadership and Management, Employee Engagement

      Intermediate · Course · 1 - 3 Months

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    1…456…14

    In summary, here are 10 of our most popular retail courses

    • Salesforce Sales Development Representative: Salesforce
    • Sustainable Cities: Johns Hopkins University
    • CVS Health Call Center Customer Service: CVS Health
    • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
    • Pricing Strategy Optimization: University of Virginia
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
    • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
    • Electric Industry Operations and Markets: Duke University
    • Putting SQL to Work: The TechMart Challenge: Coursera

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