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    Results for "service improvement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Procedure Development, Business Process, Operational Efficiency, Process Management, Business Process Management, Workflow Management, Process Optimization, Lean Manufacturing, Lean Methodologies, Process Improvement and Optimization, Continuous Improvement Process, Occupational Safety And Health, Quality Assurance, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, OSI Models, Network Troubleshooting, Routing Protocols, Network Administration, General Networking, TCP/IP, Network Architecture, Network Routing, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Network Infrastructure, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Wireless Networks, Network Security, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Product Owner

      Skills you'll gain: Agile Software Development, Agile Methodology, Sprint Retrospectives, Scrum (Software Development), Agile Project Management, Communication Planning, Virtual Teams, Team Performance Management, Generative AI, Product Management, Sprint Planning, Agile Product Development, Computer Systems, Lean Methodologies, Product Roadmaps, Cloud Computing, Stakeholder Management, User Story, Data Ethics, ChatGPT

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps, Cloud, and Agile Foundations

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, DevOps, Cloud Computing Architecture, Team Performance Management, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Agile Product Development, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Sprint Planning, User Story, Test Driven Development (TDD), Public Cloud, Continuous Integration, Cloud Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management

      Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      AWS Cloud Technology Consultant

      Skills you'll gain: Amazon CloudWatch, Software Development Life Cycle, Infrastructure as Code (IaC), Operational Excellence, CI/CD, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Amazon DynamoDB, Professional Networking, Amazon Web Services, Amazon S3, Extract, Transform, Load, Amazon Elastic Compute Cloud, Network Troubleshooting, Cloud Management, Data Management, Problem Solving, Teamwork

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Communications, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, User Experience, Digital Transformation, Data Analysis, Marketing Strategies, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    1…456…244

    In summary, here are 10 of our most popular service improvement courses

    • QoS for Newer Network Technologies: Cisco Learning and Certifications
    • Customer Relationship Management: Starweaver
    • Improving Customer Retention: Coursera Instructor Network
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
    • The Bits and Bytes of Computer Networking: Google
    • IBM Product Owner: IBM
    • DevOps, Cloud, and Agile Foundations: IBM
    • Digital Product Management: University of Virginia
    • AWS Cloud Technology Consultant: Amazon Web Services
    • Technical Support Fundamentals: Google

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