• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Negotiation Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Communication, Non-Verbal Communication, Leadership, Persuasive Communication, Influencing, Conflict Management, Business Communication, Relationship Building, Tactfulness, Collaboration, Composure, Rapport Building, Trustworthiness, Active Listening, Adaptability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Data Import/Export, Alteryx, Data Visualization, Data Presentation, Business Analytics, Data Governance, Workflow Management, Analytics, Operational Efficiency, Business Reporting, Data Cleansing, Data Management, Data Manipulation, Data Transformation, Data Processing, Data Analysis, Business Process Automation, Data Integration, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Case Studies in Geostatistical Modeling

      Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Border Gateway Protocol, Routing Protocols, Network Routing, TCP/IP, Network Routers, General Networking, Network Planning And Design, Scalability

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding with AI for MBAs

      Skills you'll gain: Model View Controller, Debugging, JSON, Version Control, Responsive Web Design, Data Modeling, User Interface (UI), HTML and CSS, User Story, NoSQL, Test Case, ChatGPT, Application Deployment, Software Development Tools, Algorithms, Web Design and Development, Google Cloud Platform, Databases, Database Design, Programming Principles

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Build SAP Apps with CDS Views, OData Services & Fiori UI

      Skills you'll gain: Business Logic, Data Integration, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      O

      O.P. Jindal Global University

      Artificial Intelligence

      Skills you'll gain: Machine Learning Algorithms, Artificial Intelligence, Computational Logic, Machine Learning, Natural Language Processing, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Strategic Thinking, Business Strategy, Decision Tree Learning, Taxonomy, Decision Support Systems, Strategic Decision-Making, Text Mining, Bayesian Statistics, Information Architecture, Game Design, Complex Problem Solving, Algorithms, Probability & Statistics

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Software As A Service, Decision Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI for Player Performance and Training

      Skills you'll gain: Injury Prevention, Data-Driven Decision-Making, AI Personalization, People Analytics, Artificial Intelligence, Health Technology, Coaching, Rehabilitation, Real Time Data, Predictive Analytics, Medical Equipment and Technology, Advanced Analytics, Data Analysis, Organizational Strategy, Competitive Analysis, Process Optimization, Technology Solutions, Goal Setting, Talent Recruitment, Physical Science

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Developing a Marketing Mix for Growth

      Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Effectiveness, Marketing Strategies, Value Propositions, Brand Management, Market Analysis, Promotional Strategies, Consumer Behaviour, Writing

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      726 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Operations Management in Healthcare- Streamlining Systems

      Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Workflow Management, Resource Allocation, Regulatory Requirements, Health Systems, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Introduction to Website Development Technologies

      Skills you'll gain: Hypertext Markup Language (HTML), Bootstrap (Front-End Framework), Development Environment, Responsive Web Design, Version Control, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Application Deployment, Integrated Development Environments, Web Development Tools, Cloud Hosting

      Beginner · Course · 1 - 3 Months

    1…444546…537

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Negotiation Skills: LearnKartS
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network
    • Case Studies in Geostatistical Modeling : Case Western Reserve University
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • Coding with AI for MBAs: University of Virginia
    • Build SAP Apps with CDS Views, OData Services & Fiori UI: Board Infinity
    • Artificial Intelligence: O.P. Jindal Global University
    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network
    • AI for Player Performance and Training: Real Madrid Graduate School Universidad Europea
    • Developing a Marketing Mix for Growth: University of Illinois Urbana-Champaign

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok