Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Workflow Management, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Workforce Management, Artificial Intelligence, Automation, Agentic systems, Solution Design, Decision Making, Process Improvement, Market Data

Skills you'll gain: Looker (Software), Data Manipulation, Data Analysis Expressions (DAX), Pivot Tables And Charts, Ad Hoc Analysis, Data Cleansing

Skills you'll gain: Growth Strategies, Business Valuation, Investments, Profit and Loss (P&L) Management, Competitive Analysis, Financial Analysis, Business Metrics, Market Trend, Market Dynamics, Financial Forecasting, Risk Analysis

Skills you'll gain: Document Management

Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Cyber Security Strategy, Vulnerability Assessments, Security Controls, Compliance Management

Skills you'll gain: Figma (Design Software), UI Components, User Interface (UI) Design, Color Theory, Typography, User Centered Design, Design Elements And Principles, Web Design and Development, Web Content Accessibility Guidelines

Skills you'll gain: Emerging Technologies, Communication, Digital Communications, Digital Transformation, Safety and Security, Digital Content, Technology Strategies, Intercultural Competence, Innovation, Identity and Access Management, Law, Regulation, and Compliance, Data Security, Cybersecurity, Cultural Diversity, Competitive Intelligence, Information Privacy

Skills you'll gain: Anomaly Detection, Data Visualization, Data Presentation, Generative AI, Risk Management, Business Risk Management, ChatGPT, Data Synthesis, Compliance Management, Compliance Auditing, Regulatory Compliance, Threat Detection, Prompt Engineering, Data Pipelines, Applied Machine Learning, Automation, Predictive Analytics, Artificial Intelligence

Skills you'll gain: Spring Framework, Model View Controller, Java Programming, Software Design Patterns, Maintainability, Secure Coding, Java Platform Enterprise Edition (J2EE), Java, Software Design, Object Oriented Design, Enterprise Application Management, Enterprise Architecture, Security Assertion Markup Language (SAML), Application Frameworks, Web Applications, Object Oriented Programming (OOP), Extensible Markup Language (XML), OS Process Management, Performance Tuning, Operating Systems

Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Network Infrastructure, Network Security, Network Architecture, General Networking, Endpoint Security, Malware Protection, System Monitoring, Incident Response, Email Security, Operating Systems, Identity and Access Management