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    Results for "customer support"

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Supporting Families and Caregivers

      Skills you'll gain: Hospice, Caregiving, Patient Education and Support, Nursing and Patient Care, Working With Children, Family Therapy, Psychosocial Assessments, Patient Evaluation, Child Development, Social and Human Services, Social Work, Psychological Evaluations, Interpersonal Communications, Stress Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare Data Security, Privacy, and Compliance

      Skills you'll gain: Medical Privacy, Health Information Management, Security Awareness, Cloud Security, Encryption, Personally Identifiable Information, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Cryptography, Health Policy, Information Privacy, Regulatory Compliance, Cloud Computing, Patient Safety

      4.8
      Rating, 4.8 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Brand Management, Brand Marketing, Marketing Management, Product Marketing, Marketing Planning, Go To Market Strategy, Marketing Channel, Target Market, Customer Analysis, Communication Strategies, Consumer Behaviour, Value Propositions

      4.5
      Rating, 4.5 out of 5 stars
      ·
      485 reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 日本語版

      Skills you'll gain: Google Cloud Platform, Cloud Management, Help Desk Support, Service Level, Technical Support, Cloud Services, Technical Communication, Issue Tracking, File Management, Incident Management, Personally Identifiable Information, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      CompTIA Exam Prep

      Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Computer Security Incident Management, Operating Systems, Security Awareness, System Configuration, Microsoft Windows, Computer Hardware, Network Security, Wireless Networks, Mobile Security

      3.3
      Rating, 3.3 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 简体中文

      Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer support

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    1…567…277

    In summary, here are 10 of our most popular customer support courses

    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Supporting Families and Caregivers: Stanford University
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
    • Marketing: Customer Needs and Wants: IESE Business School
    • Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud
    • CompTIA Exam Prep: LearnQuest
    • Dell Technologies Networking & Security Technical Support: Dell
    • Dell Technologies Customer Service for Technical Support: Dell
    • GenAI for Customer Service Representatives: Coursera Instructor Network

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