• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Telephone Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "telephone skills"

    • L

      LearnKartS

      PMI-PMPĀ® Certification Training Course

      Skills you'll gain: Cost Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management, Project Schedules, Agile Software Development, Cost Estimation, Kanban Principles, Project Risk Management, Lean Methodologies, Conflict Management, Project Management Institute (PMI) Methodology, Project Management Office (PMO), Project Coordination, Stakeholder Management, Project Estimation, Project Planning, Project Management Life Cycle

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      253 reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

    • S

      Salesforce

      Practical Guide to Navigating Professional Relationships

      Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      51 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • M

      Microsoft

      Project Management Fundamentals

      Skills you'll gain: Stakeholder Management, Project Management Institute (PMI) Methodology, Project Management, Stakeholder Communications, Project Management Office (PMO), Project Management Life Cycle, Project Closure, Project Implementation, Project Planning, Risk Management, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      331 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • E

      Emory University

      Introduction to Management Consulting

      Skills you'll gain: Management Consulting, Business Consulting, Consultative Approaches, Business Management, Analysis, Client Services, Business Strategies, Decision Making, Complex Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      1.2K reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Accounting Data Analytics

      Skills you'll gain: Machine Learning Algorithms, Jupyter, Tableau Software, Matplotlib, Data Visualization Software, Unsupervised Learning, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data Manipulation, Machine Learning, Excel Macros, Text Mining, Applied Machine Learning, Time Series Analysis and Forecasting, Data Processing, Analytics, SQL, Supervised Learning, Accounting and Finance Software, Specialized Accounting

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      564 reviews

      Intermediate Ā· Specialization Ā· 3 - 6 Months

    • S

      Scrimba

      Frontend Development

      Skills you'll gain: User Interface (UI) Design, Color Theory, User Interface (UI), Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), HTML and CSS, Typography, React.js, Web Development Tools, JSON, Design, Event-Driven Programming, Web Design, Javascript, Debugging, Usability, Web Development, Node.JS, Front-End Web Development

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      455 reviews

      Beginner Ā· Specialization Ā· 3 - 6 Months

    • T

      The State University of New York

      Communication and Leadership during a Public Health Crisis

      Skills you'll gain: Conflict Management, Clinical Leadership, Media and Communications, Emergency Response, Interpersonal Communications, Public Health, Crisis Intervention, Cultural Diversity, Stress Management, Healthcare Ethics

      4.4
      Rating, 4.4 out of 5 stars
      Ā·
      56 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • I

      IBM

      Data Scientist Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Talent Sourcing, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Applicant Tracking Systems, Problem Solving, Communication, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      234 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • U

      University of Virginia

      Ethical Leadership Through Giving Voice to Values

      Skills you'll gain: Courage, Leadership Development, Strategic Leadership, Professional Development, Business Ethics, Initiative and Leadership, Personal Integrity, Employee Coaching, Business Leadership, Overcoming Objections, Ethical Standards And Conduct, Empowerment, Self-Awareness, Conflict Management, Personal Development, Decision Making, Advocacy, Program Implementation, Action Oriented, Verbal Communication Skills

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      581 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • M

      Microsoft

      Microsoft Back-End Developer

      Skills you'll gain: CI/CD, C# (Programming Language), Load Balancing, Continuous Integration, Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Debugging, SQL, Application Deployment, Microsoft Azure, Cloud Services, Microsoft Copilot, Relational Databases, Graph Theory, Back-End Web Development, Program Development, Data Structures

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      93 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    • Status: Free
      Free
      T

      The State University of New York

      International Cyber Conflicts

      Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Risk, Cyber Operations, Cyber Governance, Diplomacy, Infrastructure Architecture, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      1.5K reviews

      Mixed Ā· Course Ā· 1 - 3 Months

    • I

      Illinois Tech

      A Comprehensive Excel Masterclass

      Skills you'll gain: Capital Budgeting, Data Visualization, Microsoft Excel, Dashboard, Business Intelligence, Interactive Data Visualization, Excel Formulas, Financial Analysis, Data Analysis Expressions (DAX), Pivot Tables And Charts, Key Performance Indicators (KPIs), Google Sheets, Financial Modeling, Data-Driven Decision-Making, Loans, Cash Flows

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      59 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    1…616263…406

    In summary, here are 10 of our most popular telephone skills courses

    • PMI-PMPĀ® Certification Training Course:Ā LearnKartS
    • Practical Guide to Navigating Professional Relationships:Ā Salesforce
    • Project Management Fundamentals:Ā Microsoft
    • Introduction to Management Consulting:Ā Emory University
    • Accounting Data Analytics:Ā University of Illinois Urbana-Champaign
    • Frontend Development:Ā Scrimba
    • Communication and Leadership during a Public Health Crisis:Ā The State University of New York
    • Data Scientist Career Guide and Interview Preparation:Ā IBM
    • Ethical Leadership Through Giving Voice to Values:Ā University of Virginia
    • Microsoft Back-End Developer:Ā Microsoft

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrackĀ® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    Ā© 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok