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Results for "service improvement"
- Status: Preview
Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, Application Performance Management, System Monitoring, Continuous Monitoring, Cloud Computing, Risk Management Framework
- Status: Free Trial
Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience
- Status: Free Trial
Skills you'll gain: Dashboard, Business Intelligence, Data Warehousing, Data Visualization, SQL, Data Storytelling, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Database Design, MySQL, Star Schema, Relational Databases, Business Analytics, Data Analysis, Data Cleansing, Tableau Software, Data Mining, Data Wrangling, Data Collection
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Design and Development, Development Environment, Web Development Tools, Front-End Web Development, Cascading Style Sheets (CSS), Javascript, Software Development Tools, Semantic Web
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Data Visualization Software, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Business Strategy, Product Lifecycle Management, Data Science
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Cloud Security, Generative AI, Cloud Applications, Containerization, Cloud Services, Cloud Computing, Cloud Management, OAuth, Virtual Machines, Network Security, Threat Management, Application Security, Data Security
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Software Development Life Cycle, Infrastructure as Code (IaC), Operational Excellence, CI/CD, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Amazon DynamoDB, Professional Networking, Amazon Web Services, Amazon S3, Extract, Transform, Load, Amazon Elastic Compute Cloud, Network Troubleshooting, Cloud Management, Data Management, Problem Solving, Teamwork
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
In summary, here are 10 of our most popular service improvement courses
- Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud
- Google Business Intelligence: Google
- IBM Business Intelligence (BI) Analyst: IBM
- HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
- IBM & Darden Digital Strategy: IBM
- Call Center Customer Service: CVS Health
- Reviews & Metrics for Software Improvements: University of Alberta
- Security in Google Cloud: Google Cloud
- AI Foundations for Everyone: IBM
- Generative AI for Customer Support: IBM