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Explore the Customer Experience Course Catalog
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Strategies, Media Buying, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, Paid media, Digital Transformation, Data Analysis, Data Visualization
- Status: NewStatus: Free TrialStatus: AI skills
Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security
- Status: Free Trial
Multiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Cloud Security, Data Security, Cybersecurity, Authorization (Computing), Data Storage, Application Security, Information Technology, Cryptography
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Data-Driven Decision-Making, Technical Management, Applied Machine Learning, Machine Learning, Debugging, Deep Learning, Supervised Learning, Test Data, Analysis, Algorithms, Performance Tuning, Data Quality
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, PostgreSQL, Data Migration, Database Architecture and Administration, Cloud Computing Architecture, Database Administration, Cloud-Based Integration, Application Deployment, Containerization, MySQL, Identity and Access Management, Cloud Services, Generative AI, Cloud Computing, Cloud Applications, Google Cloud Platform, Database Design, Database Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
- Status: Preview
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Arbitration, Communication, Leadership, Contract Management, Analysis, Contract Review, Influencing, Sales Process, Planning, Decision Making, Business Ethics
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Process Optimization, Kubernetes, Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Google Cloud Platform, Process Improvement, Virtual Machines, Microservices, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Solutions, Cloud Services, CI/CD, Network Planning And Design, Cloud Computing, Cloud Security
- Status: Free Trial
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Software Installation, Python Programming, Computational Thinking, Command-Line Interface
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Kubernetes, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Virtual Machines, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Computing Architecture, Cloud Services, Cloud Engineering, Data Storage, Cloud Computing, Terraform, Infrastructure as Code (IaC), Cloud Storage, System Monitoring, Network Infrastructure
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Digital Marketing:Â University of Illinois Urbana-Champaign
- IBM Relational Database Administrator:Â IBM
- IBM and ISC2 Cybersecurity Specialist:Â IBM
- Structuring Machine Learning Projects:Â DeepLearning.AI
- Google Cloud Database Engineer:Â Google Cloud
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Retail Customer Service:Â CVS Health
- Generative AI for Customer Support:Â IBM
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Preparing for Google Cloud Certification: Cloud Architect:Â Google Cloud