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Results for "customer success management"
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
- Status: Free Trial
Skills you'll gain: Web Scraping, Database Design, SQL, MySQL, Data Transformation, Data Store, Extract, Transform, Load, IBM DB2, Relational Databases, Jupyter, Data Architecture, Data Pipelines, Big Data, Data Warehousing, Data Governance, Data Manipulation, Stored Procedure, Python Programming, Data Structures, Databases
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Statistical Process Controls, Process Flow Diagrams, Resource Utilization, Root Cause Analysis
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Project Management Life Cycle, Risk Analysis
- Status: Free Trial
Skills you'll gain: Sprint Retrospectives, Milestones (Project Management), Stakeholder Communications, Requirements Analysis, Stakeholder Management, Project Management, Project Scoping, Project Planning, Project Documentation, Quality Management, Communication Strategies, Interviewing Skills, Generative AI Agents
Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Agile Project Management, Project Risk Management, Scope Management, Project Controls, Project Planning, Project Closure, Stakeholder Management, Change Control, Leadership
- Status: Free Trial
Columbia University
Skills you'll gain: Construction Management, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Contract Management, Project Planning, Risk Management, Scheduling, Stakeholder Engagement
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Employee Performance Management, Constructive Feedback, People Management, Organizational Effectiveness, Employee Engagement, Goal Setting, Communication, Culture
- Status: Free Trial
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability
- Status: Free Trial
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Intercultural Competence, Stakeholder Management, Leadership, Process Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, Performance Appraisal, Leadership, Decision Making, Strategic Decision-Making, Team Motivation, Compensation Management, Recruitment, Interviewing Skills
In summary, here are 10 of our most popular customer success management courses
- Branding and Customer Experience: IE Business School
- Data Engineering Foundations: IBM
- Introduction to Operations Management: University of Pennsylvania
- Project Management Principles and Practices: University of California, Irvine
- Capstone: Applying Project Management in the Real World: Google
- Project Management Essentials: Howard University
- Construction Project Management: Columbia University
- Managing Employee Performance: University of Minnesota
- Project Initiation: Starting a Successful Project: Google
- Influencing: Storytelling, Change Management and Governance: Macquarie University