Skills you'll gain: Process Improvement, Process Management, Business Process, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Process Mapping, Operations Management, Quality Management, Workflow Management, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Key Performance Indicators (KPIs), Emerging Technologies

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: Quality Management, Scope Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Change Management, Milestones (Project Management), Organizational Structure

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Customer Service, Process Improvement, Customer Insights

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software

Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment

Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, OpenAI, Business Workflow Analysis, Process Design, Personalized Service, Automation, Strategic Thinking, Business Transformation, Expense Management, Strategic Leadership, Creative Thinking, Technology Strategies, Productivity Software, Creativity, Business Strategy, Natural Language Processing

Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, Data Presentation, Document Management, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Creative Thinking, Artificial Intelligence, Creativity, Personalized Service, Risk Management Framework, Data Visualization Software, Business Process Automation, Expense Management, Automation, Productivity Software, Strategic Thinking, Microsoft Excel

Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Data Strategy, Data-Driven Decision-Making, Performance Measurement, Business Intelligence, Business Analytics, Operational Performance Management, Gap Analysis, Key Performance Indicators (KPIs), Data Quality, Internet Of Things