Skills you'll gain: User Experience Design, Persona (User Experience), User Experience, Design Research, User Research, User Centered Design, Usability, User Flows, Persona Development, Research, Qualitative Research, Design Software, Graphical Tools, Prioritization

Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Business Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Workflow Management, Generative AI, Product Management, ChatGPT, Scalability, Entrepreneurship, Business Strategy, Corporate Sustainability, Data Ethics, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation

Skills you'll gain: Prompt Engineering, AI Personalization, Content Creation, Campaign Management, Keyword Research, Marketing, Generative AI Agents, Email Marketing, Digital Marketing, Search Engine Optimization, Artificial Intelligence and Machine Learning (AI/ML), Business Marketing, Content Marketing, ChatGPT, Social Media Marketing, Business Process Automation, Automation, Market Trend, Business, Business Management

Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)

Skills you'll gain: Applied Machine Learning, Artificial Intelligence

Skills you'll gain: Mathematical Modeling, Network Model, Business Modeling, Operations Research, Microsoft Excel, Process Optimization, Business Analytics, Predictive Modeling, Data-Driven Decision-Making, Analytical Skills, Machine Learning, Bayesian Statistics

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Robotic Process Automation, Business Process Automation, Process Optimization, Microsoft 365, Automation, Application Lifecycle Management, Business Process Management, Document Management, Event-Driven Programming

Skills you'll gain: Business Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Workflow Management, Product Management, ChatGPT, Scalability, Generative AI, Entrepreneurship, Business Strategy, Product Development, Product Requirements, Product Knowledge, Innovation, AI Personalization

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, General Data Protection Regulation (GDPR), Microsoft 365, Audit Working Papers, Process Design, Workflow Management, Business Workflow Analysis, Prompt Engineering

Skills you'll gain: Business Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Workflow Management, Generative AI, Business Leadership, Organizational Change, ChatGPT, Business Transformation, Change Management, Leadership, Corporate Sustainability, Data Ethics, Robotic Process Automation, Sustainability Reporting, Strategic Planning

Skills you'll gain: Data Analysis, Python Programming, Jupyter