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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      D

      Duke University

      Medical Neuroscience

      Skills you'll gain: Neurology, Anatomy, Mental and Behavioral Health, Behavioral Health, Psychology, Medical Science and Research, Pharmacology, Pathology, Biology, Molecular Biology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      3K reviews

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Visualization with Python

      Skills you'll gain: Matplotlib, Data Visualization Software, Plotly, Seaborn, Data Visualization, Statistical Visualization, Dashboard, Interactive Data Visualization, Geospatial Information and Technology, Spatial Data Analysis, Histogram, Scatter Plots, Geospatial Mapping, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Create High-Fidelity Designs and Prototypes in Figma

      Skills you'll gain: Usability Testing, Figma (Design Software), Mockups, Graphic and Visual Design, Design Elements And Principles, User Experience Design, User Interface (UI) Design, Prototyping, UI Components, Typography, Color Theory, Animations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Deep Learning with PyTorch, Keras and Tensorflow

      Skills you'll gain: PyTorch (Machine Learning Library), Keras (Neural Network Library), Deep Learning, Reinforcement Learning, Unsupervised Learning, Artificial Neural Networks, Generative AI, Tensorflow, Applied Machine Learning, Statistical Methods, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Probability & Statistics, Image Analysis, Supervised Learning, Machine Learning, Python Programming, Machine Learning Algorithms, Natural Language Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Data Visualization with Tableau

      Skills you'll gain: Dashboard, Proposal Development, Data Storytelling, Data Presentation, Data Visualization, Tableau Software, Data Visualization Software, Key Performance Indicators (KPIs), Predictive Analytics, Interactive Data Visualization, Advanced Analytics, Data Analysis, Stakeholder Engagement, Data Literacy, Exploratory Data Analysis, Data-Driven Decision-Making, Visualization (Computer Graphics), Graphic and Visual Design, Data Ethics, Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Machine Learning Engineer

      Skills you'll gain: MLOps (Machine Learning Operations), Feature Engineering, Generative AI, Tensorflow, Google Cloud Platform, Keras (Neural Network Library), CI/CD, Apache Airflow, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Continuous Integration, Data Governance, Data Pipelines, Dataflow, Kubernetes, Systems Architecture, Systems Design, Cloud Computing Architecture, Cloud Computing, Machine Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.9K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI For Business

      Skills you'll gain: AI Personalization, Machine Learning Methods, HR Tech, Data Ethics, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Big Data, Data Governance, Applied Machine Learning, Machine Learning, Human Resources, Analytics, Risk Modeling, Artificial Intelligence, Credit Risk, Governance, Customer Engagement, Business Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Marketing in a Digital World

      Skills you'll gain: Marketing, Marketing Strategies, Marketing Channel, Digital Advertising, Market Dynamics, Digital Marketing, Consumer Behaviour, Product Development, Digital Transformation, Innovation, Brand Management, Product Promotion, Retail Sales, Customer Engagement, Content Creation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Viral Marketing and How to Craft Contagious Content

      Skills you'll gain: Consumer Behaviour, Content Marketing, Marketing Psychology, Social Media Marketing, Marketing Communications, Social Media, Marketing, Advertising, Persuasive Communication, Behavioral Economics, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Energy Production, Distribution & Safety

      Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Safety Training, Electrical Safety, Basic Electrical Systems, Environmental Regulations, Occupational Safety and Health Administration (OSHA), Fire And Life Safety, Hazard Communication (HazCom), Health And Safety Standards, Energy and Utilities, Workforce Development, Economics, Environmental Issue, Transportation Operations, Natural Resource Management, Construction, Continuous Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Google SEO

      Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Persona Development, Keyword Research, Digital Marketing, Web Content, Content Strategy, Content Creation, Target Audience, Consumer Behaviour, Algorithms, Data Analysis, Business Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      User Experience: Research & Prototyping

      Skills you'll gain: Design Research, User Experience Design, Prototyping, User Centered Design, User Research, Persona (User Experience), Design Thinking, Usability Testing, Qualitative Research, Research Methodologies, Storyboarding, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      905 reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Medical Neuroscience: Duke University
    • Data Visualization with Python: IBM
    • Create High-Fidelity Designs and Prototypes in Figma: Google
    • IBM Deep Learning with PyTorch, Keras and Tensorflow: IBM
    • Data Visualization with Tableau: University of California, Davis
    • Preparing for Google Cloud Certification: Machine Learning Engineer: Google Cloud
    • AI For Business: University of Pennsylvania
    • Marketing in a Digital World: University of Illinois Urbana-Champaign
    • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
    • Energy Production, Distribution & Safety: University at Buffalo

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