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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      User Experience: Research & Prototyping

      Skills you'll gain: Design Research, User Experience Design, Prototyping, User Centered Design, User Research, Persona (User Experience), Design Thinking, Usability Testing, Qualitative Research, Research Methodologies, Storyboarding, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      905 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Dynamic Public Speaking

      Skills you'll gain: Public Speaking, Oral Expression, Presentations, Persuasive Communication, Microsoft PowerPoint, Storytelling, Verbal Communication Skills, Peer Review, Performing Arts, Writing, Communication, Motivational Skills, Writing and Editing, Communication Strategies, Concision, Target Audience, Constructive Feedback, Non-Verbal Communication, Problem Solving, Empathy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Social Media Management

      Skills you'll gain: Social Media Content, Social Media Management, Social Media Strategy, Social Media Marketing, Content Creation, Content Performance Analysis, Instagram, Content Management, Brand Strategy, Content Marketing, Brand Awareness, Facebook, Storytelling, Calendar Management, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Sound the Alarm: Detection and Response

      Skills you'll gain: Intrusion Detection and Prevention, Incident Response, Event Monitoring, Computer Security Incident Management, Threat Detection, Security Information and Event Management (SIEM), Incident Management, Continuous Monitoring, Network Monitoring, Network Security, Record Keeping, Splunk, Network Analysis, TCP/IP, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Build Dynamic User Interfaces (UI) for Websites

      Skills you'll gain: Wireframing, Responsive Web Design, User Research, User Experience Design, Design Research, UI/UX Research, Prototyping, Persona (User Experience), User Centered Design, Design Reviews, Usability Testing, Mockups, User Flows, Web Content Accessibility Guidelines, Information Architecture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking for Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Storytelling, Creative Problem-Solving, Market Opportunities, Human Centered Design, New Product Development, Data Visualization, User Experience Design, Strategic Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Design a User Experience for Social Good & Prepare for Jobs

      Skills you'll gain: User Research, User Experience Design, User Interface and User Experience (UI/UX) Design, Responsive Web Design, Usability, Web Design, Professional Networking, Professional Development, Human Centered Design, Portfolio Management, Prototyping, Usability Testing, Design Thinking, Mobile Development, Interviewing Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Lifecycle

      Skills you'll gain: User Story, Agile Software Development, Software Development Methodologies, Scrum (Software Development), Design Thinking, Software Design Patterns, Agile Methodology, Software Architecture, Test Driven Development (TDD), Continuous Deployment, Kanban Principles, Software Quality Assurance, Continuous Integration, CI/CD, Version Control, Agile Project Management, Engineering Software, Software Engineering, Lean Manufacturing, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership

      Skills you'll gain: Influencing, Persuasive Communication, Negotiation, Design Thinking, Leadership, Leadership Development, Crisis Management, Human Centered Design, Innovation, Strategic Communication, Organizational Leadership, Ideation, Professional Development, Storytelling, Marketing Analytics, Leadership and Management, Brainstorming, Teamwork, Marketing Strategies, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Marketing Mix Implementation

      Skills you'll gain: Product Lifecycle Management, Integrated Marketing Communications, Marketing Communications, Brand Management, Advertising, Customer experience strategy (CX), Branding, Brand Strategy, Marketing, Product Management, Strategic Decision-Making, Marketing Channel, Peer Review, Revenue Management, Retail Management, Marketing Strategies, Product Assortment, Strategic Marketing, Product Strategy, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…181920…424

    In summary, here are 10 of our most popular customer experience courses

    • User Experience: Research & Prototyping: University of California San Diego
    • Dynamic Public Speaking: University of Washington
    • Social Media Management : Meta
    • Sound the Alarm: Detection and Response: Google
    • Build Dynamic User Interfaces (UI) for Websites: Google
    • Design Thinking for Innovation: University of Virginia
    • SAP Technology Consultant: SAP
    • Design a User Experience for Social Good & Prepare for Jobs: Google
    • Software Development Lifecycle: University of Minnesota
    • Organizational Leadership: Northwestern University

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