Skills you'll gain: Human Centered Design, Design Thinking, Storytelling, Data Collection, Data Ethics, Qualitative Research, Prototyping, Organizational Change, Quantitative Research, Design Research, User Experience Design, Organizational Leadership, Diversity Awareness, Influencing, Statistical Analysis, Diversity and Inclusion, Organizational Effectiveness, Analytics, Data Analysis, Leadership

Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, Machine Learning, Sampling (Statistics), Supervised Learning, Deep Learning, System Design and Implementation, Markov Model, Algorithms, Simulations, Feature Engineering, Artificial Neural Networks, Game Design, Statistical Methods, Virtual Environment, Performance Tuning, Probability Distribution

Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing

Skills you'll gain: Social Media Marketing, Social Media, Professional Networking, Social Media Strategy, LinkedIn, Paid media, Social Media Management, Digital Media Strategy, Facebook, Social Media Campaigns, Instagram, Content Marketing, Digital Advertising, Content Performance Analysis, Digital Marketing, Advertising Campaigns, Marketing Strategies, Content Creation, Campaign Management, Social Media Content

Skills you'll gain: Design Thinking, Ideation, Brainstorming, Stakeholder Management, Strategic Prioritization, Innovation, Prioritization, Project Design, User Feedback, Human Centered Design, Product Design, Open Mindset, Creative Problem-Solving, Design and Product, User Research, Growth Mindedness, User Experience, Strategic Thinking, Systems Thinking, Creativity

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: Conflict Management, Composure, Disciplinary Procedures, People Management, Expectation Management, Leadership and Management, Organizational Leadership, Emotional Intelligence, Employee Performance Management, Business Leadership, Employee Engagement, Employee Retention, Human Resource Strategy, Compassion, Coaching

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales Presentation, Value Propositions, Negotiation, Influencing, Presentations, Sales, Sales Process, Solution Selling, Persuasive Communication, Communication, Verbal Communication Skills, Interviewing Skills, Public Speaking, Rapport Building

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)