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Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, Performance Analysis, A/B Testing, Customer Retention, Key Performance Indicators (KPIs)
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, English Language, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Business Communication, Grammar, Scheduling
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
- Status: New
Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement
- Status: New
Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing, AI Personalization
- Status: Free Trial
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Infrastructure, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
- Status: Free Trial
Skills you'll gain: Predictive Modeling, Predictive Analytics, Machine Learning, Data Ethics, Technical Management, MLOps (Machine Learning Operations), Applied Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Performance Measurement, Business Ethics, Decision Tree Learning, Artificial Intelligence and Machine Learning (AI/ML), Leadership and Management, Business Analytics, Data Science, Machine Learning Algorithms, Artificial Intelligence, Data Processing, Business Leadership
Workday
Skills you'll gain: Workday (Software), Benefits Administration, Payroll Processing, Payroll, Accounts Payable and Receivable, Accounting Software, Compensation Management, Human Capital, Workforce Management, Human Resources Software, Recruitment, Business Process Management
- Status: New
Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Video Editing, Copywriting, Video Production, Photo Editing, Photography, Media Production, Social Media, Graphic and Visual Design, Writing
- Status: New
Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Content Creation, Social Media Content, Social Media, Drive Engagement, Prompt Engineering, Generative AI Agents
In summary, here are 10 of our most popular inbound calls courses
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Think Outside the Inbox: Email Marketing:Â Google
- Introduction to Customer Service:Â CVS Health
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- Instagram Insights: Crack the Algorithm:Â Coursera
- YouTube Planning: Script Engaging Videos:Â Coursera
- Networking in Google Cloud: Fundamentals:Â Google Cloud
- Machine Learning Rock Star – the End-to-End Practice: SAS
- Workday in Action Series:Â Workday