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    Results for "outbound calls"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      401 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Data Management and Communication

      Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Analysis, Business Valuation, Data Quality, Analytics, Data Analysis, Asset Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      The Nursing Journey: From Calling to Career

      Skills you'll gain: Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Professionalism, Social Skills, Conflict Management, Cultural Responsiveness, Verbal Communication Skills, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Compassion, Health Assessment, Patient Preparation, Patient Safety, Decision Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Think Outside the Inbox: Email Marketing

      Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, Performance Analysis, A/B Testing, Customer Retention, Key Performance Indicators (KPIs)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      SEO Copywriting for Digital Marketing Success

      Skills you'll gain: Keyword Research, Content Strategy, Copywriting, Search Engine Optimization, Web Analytics and SEO, Web Content, Blogs, Content Performance Analysis, Content Management, Writing, Content Creation, Editing, Marketing Psychology

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Spring WebFlux: Build Scalable Reactive Web Apps

      Skills you'll gain: Spring Framework, Software Architecture, Microservices, Cloud Applications, Software Design Patterns, Event-Driven Programming, Java Programming, Restful API, Performance Tuning, MongoDB, Web Applications, Scalability, Real Time Data, Resilience, Integration Testing, Performance Management, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Cisco Software-Defined Wan for Enterprise & Cloud: Unit 3

      Skills you'll gain: Routing Protocols, Wide Area Networks, Software-Defined Networking, Open Shortest Path First (OSPF), Network Routing, Network Planning And Design, Virtual Private Networks (VPN), Network Architecture, Border Gateway Protocol, Network Performance Management, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A1-A2 CEFR: Beginner

      Skills you'll gain: English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Language Learning, Social Skills, Language Competency, Vocabulary, Professional Development, Active Listening, Communication, Grammar, Personal Development, Relationship Building, Self-Awareness

      4
      Rating, 4 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 3 - 6 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      127 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Leadership Out of the Box

      Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Organizational Leadership, Time Management, Executive Presence, Leadership and Management, Virtual Teams, Influencing, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      183 reviews

      Advanced · Specialization · 3 - 6 Months

    1234…15

    In summary, here are 10 of our most popular outbound calls courses

    • CVS Health Call Center Customer Service: CVS Health
    • Business Data Management and Communication: University of Illinois Urbana-Champaign
    • The Nursing Journey: From Calling to Career: Immersify
    • Think Outside the Inbox: Email Marketing: Google
    • SEO Copywriting for Digital Marketing Success: Skillshare
    • Spring WebFlux: Build Scalable Reactive Web Apps: Coursera Instructor Network
    • Cisco Software-Defined Wan for Enterprise & Cloud: Unit 3: Pearson
    • Introduction to Customer Service: CVS Health
    • English Language Skills A1-A2 CEFR: Beginner: Voxy
    • Customer Service Fundamentals: Knowledge Accelerators

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