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Results for "voice of the customer (voc) analysis"
- Status: Free
Yale University
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Import/Export, Exploratory Data Analysis, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Statistical Modeling, Machine Learning Methods, Feature Engineering, Python Programming, NumPy
- Status: New
Skills you'll gain: Data Storytelling, Requirements Elicitation, Risk Mitigation, Business Analysis, Business Process Modeling, Data Presentation, Risk Analysis, Project Scoping, Process Mapping, Process Optimization, Data Visualization, Requirements Management, Risk Management, Interactive Data Visualization, Business Requirements, Stakeholder Management, Stakeholder Engagement, Excel Formulas, Microsoft Excel, Analysis
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: Free
The University of Edinburgh
Skills you'll gain: Artificial Intelligence, Psychology, Anthropology, Human Learning, Scientific Methods
University of California, Irvine
Skills you'll gain: Embedded Systems, Internet Of Things, General Networking, Operating Systems, Wireless Networks, Network Protocols, Computer Hardware, Emerging Technologies, System Design and Implementation, Software Design
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, General Networking, Routing Protocols, Network Protocols, Network Routing, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks, Data Integrity
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
- Status: New AI skills
Google
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Data Ethics, Rmarkdown, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management
- Status: New AI skills
Skills you'll gain: Quality Management, Scope Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Process Improvement, Project Controls, Team Leadership, Quality Monitoring, Project Documentation, Communication Planning, Project Risk Management, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
In summary, here are 10 of our most popular voice of the customer (voc) analysis courses
- The Science of Well-Being: Yale University
- Financial Markets: Yale University
- Data Analysis with Python: IBM
- IBM Business Analyst: IBM
- Call Center Customer Service: CVS Health
- Philosophy and the Sciences: Introduction to the Philosophy of Cognitive Sciences: The University of Edinburgh
- Introduction to the Internet of Things and Embedded Systems: University of California, Irvine
- Branding and Customer Experience: IE Business School
- The Bits and Bytes of Computer Networking: Google
- Google Digital Marketing & E-commerce: Google