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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      G

      Google Cloud

      Managing Change when Moving to Google Cloud 日本語版

      Skills you'll gain: Organizational Change, Innovation, Change Management, Organizational Strategy, Collaborative Software, Business Transformation, Cloud Computing, Digital Transformation, Google Cloud Platform, Cross-Functional Collaboration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      ChatGPT (and other AI) for Product Management & Innovation

      Skills you'll gain: Generative AI, User Story, Product Roadmaps, Product Management, ChatGPT, Product Requirements, Microsoft Copilot, Product Strategy, New Product Development, Business Modeling, Innovation, Competitive Analysis, Market Research, Agile Methodology

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Networking Fundamentals

      Skills you'll gain: Networking Hardware, Network Infrastructure, General Networking, Network Troubleshooting, OSI Models, Network Protocols, TCP/IP, Computer Networking, Network Architecture, Local Area Networks, Wireless Networks, Dynamic Host Configuration Protocol (DHCP), Network Routing, Network Switches

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Financial Analysis - Build a ChatGPT Pairs Trading Bot

      Skills you'll gain: ChatGPT, Financial Trading, Performance Measurement, AI Personalization, Technical Analysis, Securities Trading, Financial Market, Market Trend, Prompt Engineering, Financial Modeling, Portfolio Management, Statistical Hypothesis Testing, Statistical Methods

      Intermediate · Course · 1 - 3 Months

    • S

      Scrimba

      Build a Hometown Homepage with HTML and CSS

      Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Web Development, Typography, Responsive Web Design, Design Elements And Principles

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Design: Banners & Profile Pics

      Skills you'll gain: Style Guides, Graphic and Visual Design, Content Creation, Design Elements And Principles, Video Production

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building and Pitching Marketing Campaigns in Tech Industries

      Skills you'll gain: Marketing Operations, Business Marketing, Branding, Media Planning, Customer Relationship Management, Business Writing, Marketing, Customer Service, Loyalty Programs, Marketing Planning, Strategic Marketing, Marketing Strategies, Corporate Communications, Business Communication, Integrated Marketing Communications, Sales Presentation, Digital Media Strategy, Brand Management, Supply Chain, Forecasting

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Macie - Getting Started

      Skills you'll gain: Amazon Web Services, Amazon S3, Cloud Security, Data Security, Security Controls, Security Awareness

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Kendra Getting Started

      Skills you'll gain: Document Management, Amazon Web Services, Machine Learning Algorithms, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Technical Documentation

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Cisco CyberOps Associate (200-201)

      Skills you'll gain: Cyber Operations, Cybersecurity, Cyber Threat Intelligence, Intrusion Detection and Prevention, Incident Response, Threat Modeling, Security Information and Event Management (SIEM), Network Security, Security Controls, Network Analysis, Data Integrity

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      Practical Finance for Entrepreneurial Creatives

      Skills you'll gain: Entrepreneurial Finance, Risk Management, Insurance, Entrepreneurship, Tax Management, Financial Planning, Finance, Investments, Financial Management, Business Planning, Small Business Accounting, Accounting, Tax Planning, Business Management, Budgeting, Intellectual Property, Loans

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Amazon Comprehend

      Skills you'll gain: Amazon Web Services, Amazon S3, Natural Language Processing, Solution Architecture

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Managing Change when Moving to Google Cloud 日本語版: Google Cloud
    • ChatGPT (and other AI) for Product Management & Innovation: Starweaver
    • Networking Fundamentals: Packt
    • Financial Analysis - Build a ChatGPT Pairs Trading Bot: Packt
    • Build a Hometown Homepage with HTML and CSS: Scrimba
    • YouTube Design: Banners & Profile Pics: Coursera
    • Building and Pitching Marketing Campaigns in Tech Industries: University of Colorado Boulder
    • Amazon Macie - Getting Started: Amazon Web Services
    • Amazon Kendra Getting Started: Amazon Web Services
    • Cisco CyberOps Associate (200-201): Packt

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