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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      OpenAI Assistant: Create a Code to UML-Diagram generator

      Skills you'll gain: Prompt Engineering, Workflow Management, Project Management Software, OpenAI, Business Process Automation, User Story, ChatGPT, Artificial Intelligence, Technical Communication, Application Programming Interface (API), Productivity Software, Unified Modeling Language, Requirements Analysis, Software Development

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Introduction to Hibernate

      Skills you'll gain: Software Design Patterns, Java Platform Enterprise Edition (J2EE), Software Architecture, Enterprise Architecture, Software Design, Java, Debugging, Maintainability, Secure Coding, Model View Controller, Authorization (Computing), Authentications, Application Security, Web Applications

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Landscapes and Open World Creation

      Skills you'll gain: Unreal Engine, Computer Graphics, Game Design, Virtual Environment, Visualization (Computer Graphics), Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Blender to Unreal Engine 5: Foundation and Asset Creation

      Skills you'll gain: Unreal Engine, 3D Modeling, Virtual Environment, Game Design, Computer Graphics, Visualization (Computer Graphics), Content Creation

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Machine Learning and Emerging Technologies in Cybersecurity

      Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Cybersecurity, Computer Security Incident Management, Applied Machine Learning, Incident Response, Network Security, Machine Learning, Machine Learning Algorithms, Predictive Modeling, Anomaly Detection, Personally Identifiable Information, Unsupervised Learning, Data Sharing, Supervised Learning, Information Privacy, Network Architecture, Artificial Neural Networks

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Data Warehousing Essentials for Analytics and AI Support

      Skills you'll gain: Database Design, Data Warehousing, Data Modeling, Business Intelligence, Extract, Transform, Load, Data Mart, Relational Databases, Star Schema, Database Architecture and Administration, Data Analysis, Databases, Data Integrity, Data Mining, SQL, Query Languages

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Teaching for Justice and Inclusivity In Challenging Times

      Skills you'll gain: Teaching, Differentiated Instruction, Diversity Training, Diversity Awareness, Cultural Diversity, Pedagogy, Cultural Responsiveness, Advocacy, Diversity Equity and Inclusion Initiatives, Student Engagement, Parent Communication, Social Justice, Curriculum Planning, Empathy, Community Outreach, Rapport Building, Relationship Building

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Platform Product Revival

      Skills you'll gain: Sprint Retrospectives, User Feedback, Change Management, Stakeholder Management, Constructive Feedback, Product Improvement, Customer experience improvement, Release Management, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced ML Algorithms & Unsupervised Learning

      Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Random Forest Algorithm, Deep Learning, Machine Learning Algorithms, Machine Learning, Statistical Machine Learning, Supervised Learning, Decision Tree Learning, Classification And Regression Tree (CART), Feature Engineering, Artificial Neural Networks, Predictive Modeling

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Dungeon Design Mastery and Advanced Unreal Engine Techniques

      Skills you'll gain: Unreal Engine, Animation and Game Design, Game Design, Virtual Environment, 3D Modeling, Augmented and Virtual Reality (AR/VR), Visualization (Computer Graphics), Computer Graphic Techniques, Simulations

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Deep Learning Frameworks and Neural Networks Simplified

      Skills you'll gain: Artificial Neural Networks, Tensorflow, Deep Learning, Keras (Neural Network Library), Computer Vision, Application Frameworks, Machine Learning Methods, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Using NAT for Apigee X Backend Services

      Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Google Cloud Platform, Proxy Servers, Network Support

      Beginner · Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular technical support courses

    • OpenAI Assistant: Create a Code to UML-Diagram generator: Coursera Project Network
    • Introduction to Hibernate: Board Infinity
    • Landscapes and Open World Creation: Packt
    • Blender to Unreal Engine 5: Foundation and Asset Creation: Packt
    • Machine Learning and Emerging Technologies in Cybersecurity: Johns Hopkins University
    • Data Warehousing Essentials for Analytics and AI Support: Northeastern University
    • Teaching for Justice and Inclusivity In Challenging Times: University of Colorado Boulder
    • Platform Product Revival: University of Maryland, College Park
    • Advanced ML Algorithms & Unsupervised Learning: Packt
    • Dungeon Design Mastery and Advanced Unreal Engine Techniques: Packt

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