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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Coursera Project Network

      Gestalte deinen virtuellen Klassenzimmer mit Canva

      Skills you'll gain: Canva (Software), Graphic and Visual Design, Graphic Design, Virtual Environment, Design Software, Collaborative Software, Developing Training Materials, Teaching, Collaboration, Content Creation, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      G

      Google Cloud

      Logging and Monitoring in Google Cloud - Español

      Skills you'll gain: Service Level, Google Cloud Platform, Cloud Management, System Monitoring, Event Monitoring, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Sprint Planning, Backlogs, Agile Project Management, User Story, Sprint Retrospectives, Agile Methodology, Jira (Software), Project Management Software, Microsoft Teams, Continuous Improvement Process, ChatGPT, Prioritization

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Sales Process, Generative AI Agents, Inside Sales, AI Personalization, ChatGPT, Sales Strategy, Prompt Engineering, Sales Prospecting, Sales, Marketing Automation, Customer Communications Management, Business Process Automation, Data-Driven Decision-Making, Automation, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Erstelle Social Media Anzeigen in Canva

      Skills you'll gain: Canva (Software), Social Media Content, Social Media, Collaborative Software, Social Media Marketing, Video Editing, Instagram, Graphic Design, Online Advertising, Animations, Design, Brand Awareness

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      F

      FAIR Institute

      Understanding Cyber Risk Reporting with FAIR™

      Skills you'll gain: Incident Response, Cyber Risk, Legal Risk, Cyber Governance, Operational Risk, Compliance Management, Mergers & Acquisitions, Cyber Security Strategy, Cyber Security Assessment, Governance Risk Management and Compliance, Compliance Reporting, Business Risk Management, Risk Modeling, Risk Management, Risk Analysis, Security Testing

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Server Side Rendering with Next.js: Update a News Website

      Skills you'll gain: React.js, Web Development Tools, Node.JS, JavaScript Frameworks, Server Side, Performance Tuning, Web Applications, Web Servers, Web Development, Software Engineering

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Intermediate Data Manipulation and Machine Learning

      Skills you'll gain: Dimensionality Reduction, Supervised Learning, Statistical Analysis, Reinforcement Learning, Applied Machine Learning, Statistical Methods, Unsupervised Learning, Classification And Regression Tree (CART), Artificial Intelligence, Predictive Modeling, Feature Engineering, Random Forest Algorithm, Data Manipulation

      Intermediate · Course · 3 - 6 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Inspector - Getting Started

      Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Vulnerability Assessments, AWS Identity and Access Management (IAM), Security Testing, Technical Services

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Plane und erstelle einen Aufgabenkalender in Trello

      Skills you'll gain: Calendar Management, Organizational Skills, Collaborative Software, Time Management, Team Management, Collaboration, Data Visualization, Data Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Informes, paneles y éxito del cliente en Salesforce

      Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Legal Risk Mitigation: Proactive Case Analysis

      Skills you'll gain: Prompt Engineering, Legal Risk, Generative AI, Compliance Management, Regulatory Compliance, Data Ethics, Governance Risk Management and Compliance, Analytics, Risk Management Framework, Risk Mitigation, Compliance Auditing, Business Process Automation, Artificial Intelligence, Governance, Automation, Ethical Standards And Conduct

      Advanced · Course · 1 - 4 Weeks

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    1…228229230…241

    In summary, here are 10 of our most popular technical support courses

    • Gestalte deinen virtuellen Klassenzimmer mit Canva: Coursera Project Network
    • Logging and Monitoring in Google Cloud - Español: Google Cloud
    • Comprehensive Guide to Agile Scrum Foundations: Packt
    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • Erstelle Social Media Anzeigen in Canva: Coursera Project Network
    • Understanding Cyber Risk Reporting with FAIR™: FAIR Institute
    • Server Side Rendering with Next.js: Update a News Website: Coursera Project Network
    • Intermediate Data Manipulation and Machine Learning: Packt
    • Amazon Inspector - Getting Started: Amazon Web Services
    • Plane und erstelle einen Aufgabenkalender in Trello: Coursera Project Network

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