Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "it service management"
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Risk Analysis, Quality Management, Project Management, Timelines, Milestones (Project Management), Cost Management, Project Planning, Peer Review, Budgeting, Project Management Life Cycle, Scope Management, Change Management
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Governance, Data Security, Data Migration, Database Design, Data Visualization, Interactive Data Visualization, Descriptive Statistics, Data Mining, Cloud Storage, Data Visualization Software, IBM DB2, Extract, Transform, Load, Data Management, MySQL, Excel Formulas
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
Vanderbilt University
Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Technical Communication, Strategic Communication
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Generative AI, Data Science, Deep Learning, Business Ethics, Artificial Neural Networks, Business Transformation
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, User Acceptance Testing (UAT), Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Product Improvement, Design Thinking, Continuous Deployment, Team Leadership, DevOps, Customer Analysis, Innovation, Analytics, Business Analytics
Skills you'll gain: Threat Management, Cybersecurity, Cyber Risk, Risk Management, Incident Response, Security Information and Event Management (SIEM), Security Controls, Information Systems Security, Enterprise Security, Risk Analysis, Information Assurance, Open Web Application Security Project (OWASP), Auditing, Compliance Auditing
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Control, Derivatives, Governance, Portfolio Management, Risk Analysis, Capital Markets, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
- Status: New
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, Database Administration, MySQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
In summary, here are 10 of our most popular it service management courses
- Project Management Principles and Practices: University of California, Irvine
- IBM Data Management: IBM
- Foundations of Project Management: Google
- ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
- Introduction to Customer Service: CVS Health
- Project Planning: Putting It All Together: Google
- AI For Everyone: DeepLearning.AI
- Digital Product Management: University of Virginia
- Play It Safe: Manage Security Risks: Google
- IBM Product Manager: IBM