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Explore the IT Support Course Catalog
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Information Technology Operations, Health Information Management, Product Support, Issue Tracking, Electronic Medical Record, Medical Records, Medical Terminology, Network Troubleshooting
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Software Design, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
- Status: Free Trial
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Operating Systems, Windows Servers, Cyber Risk, Data Ethics, Cyber Attacks
- Status: Preview
Yonsei University
Skills you'll gain: Language Competency, Grammar, Writing, Vocabulary, Literacy, Culture
- Status: NewStatus: Free Trial
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, System Configuration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
- Status: NewStatus: Free Trial
Skills you'll gain: Closing (Sales), Sales, Customer Relationship Building, Sales Strategy, Persuasive Communication, Emotional Intelligence, Influencing, Job Analysis, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Public Speaking, Solution Design, Branding, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
- Status: NewStatus: Free Trial
Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management
- Status: New
Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Process Improvement, Automation, Prioritization
- Status: NewStatus: Free Trial
Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
- Status: NewStatus: Free Trial
Skills you'll gain: Linux Administration, System Monitoring, Linux, Performance Tuning, File Management, System Configuration, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, OS Process Management
In summary, here are 10 of our most popular it support courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- IBM IT Project Manager:Â IBM
- IT Fundamentals for Cybersecurity:Â IBM
- First Step Korean:Â Yonsei University
- Building Linux Servers: DHCP, DNS, and Directory Services:Â Pearson
- Dell Technologies IT Sales Representative:Â Dell
- Generative AI in Support and Maintenance Training :Â Simplilearn
- Apple Support Pro Certification Guide (SUP-2025):Â Packt
- ITSM Foundations: Optimizing IT Service Management:Â Coursera Instructor Network