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Results for "voice of the customer (voc) analysis"
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Power BI, Data-Driven Decision-Making, Data Analysis, Microsoft Power Platform, Data Collection, Business Intelligence, Business Analytics, Data Transformation, Microsoft 365
Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Google Sheets, Business Analytics, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Strategy, Data Visualization Software, SQL
California Institute of the Arts
Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design, Design, Digital Design, Color Theory, Adobe InDesign, Graphic and Visual Design Software, Visual Design, Design Strategies, Design Reviews, Design Research, Storytelling, Branding, Adobe Creative Cloud, Adobe Photoshop, Advertising, Creativity, Peer Review
University of Pennsylvania
Skills you'll gain: Risk Modeling, Financial Statements, Probability Distribution, Mathematical Modeling, Statistical Modeling, Portfolio Management, Regression Analysis, Business Modeling, Financial Modeling, Strategic Decision-Making, Data Presentation, Risk Management, Decision Making, Data Visualization, Microsoft PowerPoint, Predictive Modeling, Investment Management, Data-Driven Decision-Making, Spreadsheet Software, Google Sheets
Skills you'll gain: Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix Shell, Query Languages, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Systems Analysis, Key Performance Indicators (KPIs), Requirements Analysis, Business Requirements, Performance Metric, Process Analysis, Stakeholder Management, Business Process, Business Process Modeling, Tableau Software, Data Visualization, Communication
University of California, Irvine
Skills you'll gain: Public Speaking, Active Listening, Verbal Communication Skills, Grammar, Constructive Feedback, Self-Awareness, Goal Setting, Language Learning, Communication, Analytical Skills
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Financial Data, Marketing Analytics, Analytics, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Demand Planning, Customer Analysis, Operational Analysis, Business Operations, Risk Analysis, Performance Measurement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Cleansing, Data Access, Data Analysis, Statistical Inference, Statistical Hypothesis Testing, Data Quality, Probability & Statistics, Jupyter, Big Data, Machine Learning, Data Manipulation, Pandas (Python Package), Statistical Analysis, Data Transformation, Data Presentation, Artificial Intelligence
In summary, here are 10 of our most popular voice of the customer (voc) analysis courses
- Customer Relationship Management: Starweaver
- Harnessing the Power of Data with Power BI: Microsoft
- Foundations: Data, Data, Everywhere: Google
- Graphic Design: California Institute of the Arts
- Business and Financial Modeling: University of Pennsylvania
- Tools of the Trade: Linux and SQL: Google
- Business Analysis Process: Tableau Learning Partner
- The Pronunciation of American English: University of California, Irvine
- Introduction to Customer Service: CVS Health
- Business Analytics: University of Pennsylvania