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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      383 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Development Representative

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Interviewing Skills, Professional Development, Sales

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      565 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Centered Design, UI/UX Research, Storytelling, Usability Testing, Technical Design, Prototyping, Mockups, Wireframing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

      Skills you'll gain: Mockups, Prototyping, User Interface (UI), User Interface (UI) Design, Design, Design Elements And Principles, Wireframing, UI Components, User Experience Design, Graphic and Visual Design, Design Software, User Centered Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Introduction to Banking

      Skills you'll gain: Banking Services, Financial Statement Analysis, Banking, Financial Analysis, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting, Investment Banking, Target Market

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UBITS

      Maneja objeciones y clientes difíciles en retail

      Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Network Routing, Software-Defined Networking, Computer Networking, Network Switches, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Fundamentals of Red Hat Enterprise Linux

      Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, OS Process Management, Command-Line Interface, File Management, Unix Shell, Systems Administration, Identity and Access Management, System Monitoring, Network Administration, General Networking, Firewall, Open Source Technology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Duke University

      Electric Industry Operations and Markets

      Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Market Dynamics, Operating Cost, Plant Operations and Management, Operational Efficiency, Environmental Regulations, Regulatory Compliance, Dispatching

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      247 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      مقدمة في التسويق عبر وسائل التواصل الاجتماعي

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Strategy, Key Performance Indicators (KPIs), Marketing, Content Marketing, Instagram, Facebook, Marketing Strategy and Techniques, Marketing Channel, Digital Marketing, Policy Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      155 reviews

      Beginner · Course · 1 - 3 Months

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    1…456…13

    In summary, here are 10 of our most popular retail courses

    • CVS Health Call Center Customer Service: CVS Health
    • Salesforce Sales Development Representative: Salesforce
    • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
    • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
    • Introduction to Banking: Corporate Finance Institute
    • Maneja objeciones y clientes difíciles en retail: UBITS
    • QoS for Newer Network Technologies: Cisco Learning and Certifications
    • Fundamentals of Red Hat Enterprise Linux: Red Hat
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • Electric Industry Operations and Markets: Duke University

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