• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Telephone Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "telephone skills"

    • U

      University of Maryland, College Park

      Survey Data Collection and Analytics

      Skills you'll gain: Sampling (Statistics), Sample Size Determination, Surveys, Survey Creation, Research Methodologies, Data Collection, Statistical Analysis, Statistical Software, Interviewing Skills, Data Integration, Data Ethics, Research Design, Stata, R Programming, Data Quality, Statistical Modeling, Qualitative Research, Descriptive Statistics, Statistical Programming, Data Cleansing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Introduction

      Skills you'll gain: Creative Thinking, Classroom Management, Teaching, Adaptability, Education and Training, Pedagogy, Instructional Strategies, Professionalism, Instructing, Curriculum Planning, Student Engagement, Professional Development, Learning Theory, Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      827 reviews

      Mixed · Course · 1 - 4 Weeks

    • T

      The State University of New York

      How to Write a Resume (Project-Centered Course)

      Skills you'll gain: Business Writing, Writing, Concision, Organizational Skills, Personal Development, Adaptability, Keyword Research, Peer Review, Detail Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 3 Months

    • S

      Salesforce

      Foundations for Interviewing with Confidence

      Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Telecommuting, Storytelling, Sales Development, Presentations, Portfolio Management, Professional Networking, Branding, Personal Attributes, LinkedIn, Rapport Building, Brand Strategy, Relationship Building, Empathy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Advancing Women in Tech

      Real-World Product Management

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Financial Analysis, Product Strategy, Technical Product Management, Product Requirements, Product Development, Financial Statement Analysis, Product Lifecycle Management, New Product Development, Innovation, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Performance Management, Interviewing Skills, Branding

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      893 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Microsoft

      Microsoft Azure Data Scientist Associate (DP-100) Exam Prep

      Skills you'll gain: Databricks, Unsupervised Learning, PySpark, Microsoft Azure, Apache Spark, Scikit Learn (Machine Learning Library), MLOps (Machine Learning Operations), PyTorch (Machine Learning Library), Exploratory Data Analysis, Deep Learning, Data Visualization, Regression Analysis, Data Science, Predictive Modeling, Data Analysis, Applied Machine Learning, Image Analysis, Pandas (Python Package), Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      545 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • U

      University of Michigan

      Building Web Applications in PHP

      Skills you'll gain: PHP (Scripting Language), Hypertext Markup Language (HTML), MySQL, Web Applications, Web Development, Secure Coding, Cascading Style Sheets (CSS), Development Environment, Back-End Web Development, Database Development, Web Servers, Debugging, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Intermediate · Course · 1 - 3 Months

    • I

      IBM

      Computer Networks and Network Security

      Skills you'll gain: Networking Hardware, TCP/IP, Network Security, Network Protocols, Endpoint Detection and Response, Network Routing, Cybersecurity, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Firewall, General Networking, Information Systems Security, Intrusion Detection and Prevention, Endpoint Security, Network Infrastructure, Network Planning And Design, Wireless Networks, Security Information and Event Management (SIEM), Network Analysis, Data Loss Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • B

      Berklee

      Developing Your Musicianship

      Skills you'll gain: Musical Composition, Music Theory, Peer Review, Music, Music Performance, Instrumental Music, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Introduction to Business

      Skills you'll gain: Search Engine Marketing, Business Planning, Financial Statements, Keyword Research, Business Strategy, Digital Marketing, People Development, Strategic Leadership, Online Advertising, Search Engine Optimization, Leadership and Management, Content Marketing, Leadership Development, Accounting, Cash Flows, Financial Forecasting, Income Statement, Organizational Strategy, Profit and Loss (P&L) Management, Social Media Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      638 reviews

      Beginner · Specialization · 1 - 3 Months

    • D

      DeepLearning.AI

      AI for Good

      Skills you'll gain: Disaster Recovery, Jupyter, Data Analysis, Exploratory Data Analysis, Image Analysis, Data Ethics, Statistical Analysis, Emergency Response, Artificial Intelligence, Machine Learning, Predictive Modeling, Applied Machine Learning, Mitigation, Text Mining, Environmental Monitoring, Natural Language Processing, Unstructured Data, Deep Learning, Data Processing, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      459 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing Analytics in Practice

      Skills you'll gain: Data Storytelling, Marketing Analytics, Google Analytics, Web Analytics, Analytics, Trend Analysis, Digital Marketing, Data Analysis, Marketing, Digital Advertising, Data Collection, Information Privacy

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.3K reviews

      Beginner · Course · 1 - 4 Weeks

    1…495051…406

    In summary, here are 10 of our most popular telephone skills courses

    • Survey Data Collection and Analytics: University of Maryland, College Park
    • Foundations of Teaching for Learning: Introduction: Commonwealth Education Trust
    • How to Write a Resume (Project-Centered Course): The State University of New York
    • Foundations for Interviewing with Confidence: Salesforce
    • Real-World Product Management: Advancing Women in Tech
    • Microsoft Azure Data Scientist Associate (DP-100) Exam Prep: Microsoft
    • Building Web Applications in PHP: University of Michigan
    • Computer Networks and Network Security: IBM
    • Developing Your Musicianship: Berklee
    • Introduction to Business: University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok