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    Results for "inbound calls"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      264 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      656 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Internet of Things: Communication Technologies

      Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Application Development, Embedded Systems, Open Source Technology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      501 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      Function-Calling and Data Extraction with LLMs

      Skills you'll gain: Large Language Modeling, Unstructured Data, SQL, Text Mining, Web Services, Prompt Engineering, Application Development, Generative AI, Application Programming Interface (API), Data Processing, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Use AI Builder and Power Apps to Process Invoice Data

      Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration, Data Store

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      Working with Data

      Skills you'll gain: Restful API, SQL, React Native, Databases, API Design, Web Applications, Mobile Development, Data Manipulation, JSON, Data Management, Application Development, Data Storage, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Sourcing Excellence

      Skills you'll gain: Supply Chain Management, Strategic Sourcing, Forecasting, Supply Chain Planning, Materials Management, Procurement, Supplier Management, Inventory Management System, Cash Management, Business Process Reengineering, Payment Processing, Product Quality (QA/QC)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use Power Automate & SharePoint to Automate Invoice Sending

      Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Document Management, Microsoft 365, Invoicing, Collaborative Software, Workflow Management, Automation

      4.1
      Rating, 4.1 out of 5 stars
      ·
      19 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    1…678…16

    In summary, here are 10 of our most popular inbound calls courses

    • Call Center Customer Service: CVS Health
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Low Intermediate English: Calls & Messaging: Voxy
    • Sales Training: Building Your Sales Career: HubSpot Academy
    • Internet of Things: Communication Technologies: University of California San Diego
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • Function-Calling and Data Extraction with LLMs: DeepLearning.AI
    • Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
    • Working with Data: Meta
    • Sourcing Excellence: Rutgers the State University of New Jersey

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