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    Results for "it service management"

    • Status: Preview
      Preview
      D

      DeepLearning.AI

      AI For Everyone

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      386 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Project Planning: Putting It All Together

      Skills you'll gain: Project Planning, Project Management, Milestones (Project Management), Communication Planning, Project Risk Management, Project Schedules, Project Documentation, Risk Management, Timelines, Estimation, Procurement, Work Breakdown Structure, Budget Management, Budgeting, Strategic Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Scrum Master

      Skills you'll gain: Software Development Life Cycle, Sprint Retrospectives, Agile Software Development, User Story, Agile Methodology, Software Architecture, DevOps, Software Engineering, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Food & Beverage Management

      Skills you'll gain: Food and Beverage, Hospitality and Food Services, Global Marketing, Product Quality (QA/QC), Business Strategy, Brand Management, Value Propositions, Customer Analysis, Competitive Analysis, Growth Strategies, Brand Strategy, Market Opportunities, Consumer Behaviour, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Business Analysis & Process Management

      Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure

      4.4
      Rating, 4.4 out of 5 stars
      ·
      6.8K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of Fashion and Luxury Companies

      Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Database Engineer

      Skills you'll gain: MySQL, Database Management, Version Control, Stored Procedure, SQL, Unix Commands, Databases, Data Modeling, Git (Version Control System), Database Management Systems, Database Design, GitHub, MySQL Workbench, Relational Databases, Star Schema, Tableau Software, Data Visualization Software, Database Administration, Data Structures, Object Oriented Programming (OOP)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management: The Basics for Success

      Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Project Initiation: Starting a Successful Project

      Skills you'll gain: Project Management Life Cycle, Scope Management, Project Management, Project Scoping, Stakeholder Management, Project Documentation, Project Management Software, Resource Management, Goal Setting, Performance Measurement, Strategic Thinking, Cost Benefit Analysis, Business Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23K reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
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    In summary, here are 10 of our most popular it service management courses

    • AI For Everyone: DeepLearning.AI
    • CVS Health Call Center Customer Service: CVS Health
    • Project Planning: Putting It All Together: Google
    • Digital Product Management: Modern Fundamentals: University of Virginia
    • IBM IT Scrum Master: IBM
    • Introduction to Operations Management: University of Pennsylvania
    • Food & Beverage Management: Università Bocconi
    • Business Analysis & Process Management: Coursera Project Network
    • Management of Fashion and Luxury Companies: Università Bocconi
    • Meta Database Engineer: Meta

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