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    Results for "telephone skills"

    • U

      University of Minnesota

      IT Infrastructure and Emerging Trends

      Skills you'll gain: Cybersecurity, Cloud Computing, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Information Systems, Mobile Security, Emerging Technologies, Innovation, Management Information Systems, Blockchain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      475 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Academic Listening and Note-Taking

      Skills you'll gain: Oral Comprehension, Active Listening, Public Speaking, Verbal Communication Skills, English Language, Critical Thinking, Organizational Skills, Analytical Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      953 reviews

      Intermediate · Course · 1 - 3 Months

    • M

      Macquarie University

      Negotiation skills: Negotiate and resolve conflict

      Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Leadership, Leadership and Management, Organizational Leadership, Emotional Intelligence, Cultural Diversity, Self-Awareness, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      768 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Tecnológico de Monterrey

      Liderazgo y habilidades de negociación

      Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Organizational Leadership, Relationship Building, Team Leadership, Leadership, Emotional Intelligence, Strategic Communication, Team Motivation, Verbal Communication Skills, Business Leadership, Communication Strategies, Strategic Planning, Non-Verbal Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      How to Sell: An Overview of Fundamental Selling Techniques

      Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      198 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Arizona State University

      Workplace Culture for Everyone

      Skills you'll gain: Empathy, Team Leadership, Compassion, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, Social Skills, Leadership and Management, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, De-escalation Techniques

      4.7
      Rating, 4.7 out of 5 stars
      ·
      60 reviews

      Beginner · Specialization · 3 - 6 Months

    • V

      Vanderbilt University

      Trustworthy Generative AI

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Generative AI, Risk Management Framework, Artificial Intelligence, Data Ethics, Human Centered Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      570 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      T

      The University of North Carolina at Chapel Hill

      Research Data Management and Sharing

      Skills you'll gain: Data Sharing, Data Management, File Management, Data Storage, Information Management, Data Strategy, Metadata Management, Data Governance, Document Management, Data Literacy, Data Quality, Data Integrity, Data Security, Version Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      717 reviews

      Mixed · Course · 1 - 3 Months

    • S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Introduction to Financial Accounting: The Accounting Cycle

      Skills you'll gain: Ledgers (Accounting), Accounting Systems, Accounting, Month End Closing, Accounting Records, Bookkeeping, Financial Accounting, Financial Statements, General Accounting, General Ledger, Accrual Accounting, Standard Accounting Practices, Financial Reporting, Income Statement, Balance Sheet, Revenue Recognition, Business Ethics, Ethical Standards And Conduct, Reconciliation, Transaction Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      660 reviews

      Beginner · Specialization · 1 - 3 Months

    • I

      Infosec

      Cybersecurity Foundations

      Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Cloud Computing, Linux, Risk Management Framework, Network Monitoring, Security Management, Operating Systems, Cyber Risk, Threat Management, General Networking, Vulnerability Assessments, Windows PowerShell, Cyber Governance, Microsoft Windows, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      613 reviews

      Beginner · Specialization · 1 - 3 Months

    • G

      Google Cloud

      Gmail

      Skills you'll gain: Gmail, Google Workspace, Email Security, Productivity Software, Business Writing, Organizational Skills, Business Communication, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    1…606162…406

    In summary, here are 10 of our most popular telephone skills courses

    • IT Infrastructure and Emerging Trends: University of Minnesota
    • Academic Listening and Note-Taking: University of California, Irvine
    • Negotiation skills: Negotiate and resolve conflict: Macquarie University
    • Liderazgo y habilidades de negociación: Tecnológico de Monterrey
    • How to Sell: An Overview of Fundamental Selling Techniques: Coursera Instructor Network
    • Workplace Culture for Everyone: Arizona State University
    • Trustworthy Generative AI: Vanderbilt University
    • Research Data Management and Sharing: The University of North Carolina at Chapel Hill
    • Conversational Selling Playbook for SDRs: Salesforce
    • Introduction to Financial Accounting: The Accounting Cycle: University of California, Irvine

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