Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Service, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Market Opportunities, Personal Attributes, Automation, Digital Transformation, Active Listening, Cost Reduction

Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Customer Insights, Consumer Behaviour, Corporate Sustainability

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing

Skills you'll gain: Business Metrics, Business Analytics, Performance Measurement, Business Intelligence, Financial Data, Market Data, Key Performance Indicators (KPIs), Tableau Software, Analytical Skills, Big Data, Data Analysis, Competitive Intelligence, Data-Driven Decision-Making, E-Commerce, Microsoft Excel, SQL

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Oral Expression, Business Planning, Proposal Development, Fundraising, Business Communication, Goal Setting, Financial Statement Analysis, Entrepreneurship, Return On Investment

Skills you'll gain: Digital Assets, Blockchain, Market Liquidity, FinTech, Financial Market, Cryptography, Cryptographic Protocols, Financial Systems, Payment Systems, Distributed Computing, Governance, Key Management, Identity and Access Management, Market Data, Financial Regulation, Asset Management, Web Applications, Transaction Processing, Financial Services, System Programming

Skills you'll gain: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Marketing, Consumer Behaviour, Sales Strategy, Customer Analysis, Marketing Strategy and Techniques, Data-Driven Decision-Making, Data Visualization Software, Customer Engagement, Market Analysis, Key Performance Indicators (KPIs), Data Analysis, Target Market, Time Series Analysis and Forecasting, E-Commerce, Performance Measurement, Customer Insights

Skills you'll gain: Employee Surveys, Surveys, Employee Training, User Feedback, Cloud Security, Business Software, Data Sharing, Collaborative Software, Business Technologies, User Accounts

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Data Ethics, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Visualization, Data Storytelling, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Data Analysis Expressions (DAX), Data Security, Key Performance Indicators (KPIs), Data Analysis, Performance Analysis

Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication, Market Analysis