Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, SQL, Linux Commands, IBM DB2, Bash (Scripting Language), Data Pipelines, Interactive Data Visualization, Apache Airflow, Extract, Transform, Load, Star Schema, Relational Databases, Shell Script, Linux, Data Transformation, Snowflake Schema, Stored Procedure, Database Design

Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Database Design, Shiny (R Package), Pivot Tables And Charts, SQL, Rmarkdown, Data Analysis, Ggplot2, Data Wrangling, Data Visualization Software, Relational Databases, Leaflet (Software), IBM Cognos Analytics, Data Cleansing, Excel Formulas, Web Scraping, Data Manipulation

Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

Skills you'll gain: Stakeholder Engagement, Strategic Thinking, Forecasting, Strategic Decision-Making, Systems Thinking, Organizational Effectiveness, Business Transformation, Complex Problem Solving, Business Strategy, Innovation, Trend Analysis, Creativity

Skills you'll gain: SQL, Web Scraping, Extract, Transform, Load, Database Design, MySQL, Relational Databases, Database Systems, Data Transformation, Big Data, IBM DB2, Stored Procedure, Databases, Data Architecture, Database Management, Data Pipelines, Data Storage Technologies, PostgreSQL, Object Oriented Programming (OOP), Data Analysis, Python Programming

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Scope Management, Project Scoping, Project Planning, Project Management, Conflict Management, Organizational Structure, Planning, Project Management Life Cycle, Work Breakdown Structure, Influencing

Skills you'll gain: SQL, Statistical Hypothesis Testing, Relational Databases, Statistical Analysis, Dashboard, Descriptive Statistics, Jupyter, Data Visualization, Stored Procedure, Statistical Methods, Web Scraping, Probability Distribution, Probability & Statistics, Statistics, Data Analysis Software, Data Visualization Software, Data Science, Object Oriented Programming (OOP), Data Analysis, Python Programming

Skills you'll gain: Transportation Management, Asset Management, Infrastructure Architecture, Governance, Systems Thinking, Digital Transformation, Internet Of Things, Data Management, Stakeholder Management, Emerging Technologies

Skills you'll gain: Land Development, Civil Engineering, Land Management, Geographic Information Systems, Spatial Analysis, Community Development, Water Resources, Environmental Science, Public Policies