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    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Analytics, Data Visualization, Business Analytics, Data Analysis, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization Software, Data Literacy, Big Data, Target Market, Consulting, Data Storytelling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Analyze Data to Answer Questions

      Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      84 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Science Methodology

      Skills you'll gain: Jupyter, Peer Review, Data Modeling, Data Science, Data Cleansing, Business Analysis, Data Mining, Predictive Modeling, Data Quality, Data Storytelling, Data Analysis, Analytical Skills, User Feedback, Decision Tree Learning, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security in Google Cloud

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Threat Management, Application Security, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI and ChatGPT for K-12 Educators

      Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Creative Problem-Solving, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology, Technical Communication, Ingenuity, Student Engagement, Resourcefulness, Interactive Design, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Applied DevOps Engineering

      Skills you'll gain: User Story, CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Agile Software Development, Scrum (Software Development), DevOps, Code Coverage, OpenShift, Cloud Applications, Secure Coding, Grafana, System Monitoring, Agile Methodology

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Peripheral Devices, Cybersecurity, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Applications, Network Protocols, Cloud Computing, Professional Networking, Databases, Information Technology, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Effective Communication: Writing, Design, and Presentation

      Skills you'll gain: Business Writing, Presentations, Peer Review, Graphic Design, Graphic and Visual Design, Business Correspondence, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Concision, Writing and Editing, Proofreading, Drive Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data

      Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Entrepreneurship: Growing Your Business

      Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Process Design, Business Modeling, Entrepreneurship, Philanthropy, Courage, Leadership Development, Strategic Leadership, Corporate Sustainability, Stakeholder Engagement, Professional Development, Finance, HR Tech

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • Analyze Data to Answer Questions: Google
    • Call Center Customer Service: CVS Health
    • Data Science Methodology: IBM
    • Security in Google Cloud: Google Cloud
    • Generative AI and ChatGPT for K-12 Educators: Vanderbilt University
    • IBM Applied DevOps Engineering: IBM
    • IBM IT Support: IBM
    • Effective Communication: Writing, Design, and Presentation: University of Colorado Boulder
    • Big Data: University of California San Diego

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