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    Results for "telephone skills"

    • U

      University of Pennsylvania

      Building High-Performing Teams

      Skills you'll gain: Team Management, Teamwork, Employee Coaching, Goal Setting, Team Performance Management, Emotional Intelligence, Change Management, Self-Awareness, Collaboration, Virtual Teams, Conflict Management, Mindfulness, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      523 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      J

      Johns Hopkins University

      Johns Hopkins Medical Office Manager

      Skills you'll gain: Medical Billing and Coding, Patient Registration, Care Management, Medical Privacy, Revenue Cycle Management, Practice Management, Organizational Change, Change Management, Performance Review, Data Management, ICD Coding (ICD-9/ICD-10), Medical Terminology, Claims Processing, Human Resource Policies, Patient Safety, Continuous Quality Improvement (CQI), Case Management, Performance Improvement, Data Integrity, Healthcare Industry Knowledge

      4.8
      Rating, 4.8 out of 5 stars
      ·
      46 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Hospice, Patient Education And Counseling, Care Management, Patient Evaluation, Active Listening, Compassion, Caregiving, Communication, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Mental Health Diseases and Disorders, Patient Treatment, Psychosocial Assessments, Stress Management, Chronic Diseases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      478 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Microsoft

      Introduction to Secure Networking

      Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Local Area Networks, Software As A Service, Virtual Machines, Virtualization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      226 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Irvine

      Introduction to Computer Information Systems

      Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Network Security, Computer Hardware, Hardware Architecture, Computer Systems, Data Security, Risk Management, System Design and Implementation, Information Technology, Software Development Methodologies, Data Ethics, Cybersecurity, System Software, General Networking, Information Privacy, Information Systems, Workflow Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      228 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado System

      Preventative Healthcare for the Newborn Baby

      Skills you'll gain: Preventative Care, Child Health, Pediatrics, Public Health and Disease Prevention, Pharmacology, Vital Signs, Cardiology, Blood Collection, General Medical Tests and Procedures, Laboratory Testing, Infectious Diseases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      618 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      The University of Edinburgh

      How to Create an Online Course

      Skills you'll gain: Educational Materials, Learning Management Systems, Instructional Design, Education Software and Technology, Curriculum Development, Web Content Accessibility Guidelines, Web Content, Learning Strategies, Diversity Awareness, Content Management, User Centered Design, Cultural Diversity, Technical Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      202 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Toronto

      Gender Analytics: Gender Equity through Inclusive Design

      Skills you'll gain: Human Centered Design, User Experience Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Product Design, Data Ethics, Data Collection, Quantitative Research, Influencing, Qualitative Research, Organizational Leadership, Business Leadership, Leadership, Diversity Awareness, Diversity and Inclusion, Innovation, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      580 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Cape Town

      Educating Deaf Children: Becoming an Empowered Teacher

      Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Diversity Awareness, Child Development, Teaching, Classroom Management, Parent Communication, Instructional Strategies, Non-Verbal Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      408 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado System

      Introduction to Applied Cryptography

      Skills you'll gain: Data Encryption Standard, Public Key Infrastructure, Cryptography, Cybersecurity, Public Key Cryptography Standards (PKCS), Key Management, Advanced Encryption Standard (AES), Encryption, Authentications, Arithmetic, Algorithms, Applied Mathematics, Data Integrity, Probability, Computer Science

      4.6
      Rating, 4.6 out of 5 stars
      ·
      987 reviews

      Beginner · Specialization · 3 - 6 Months

    1…838485…410

    In summary, here are 10 of our most popular telephone skills courses

    • Building High-Performing Teams: University of Pennsylvania
    • Johns Hopkins Medical Office Manager: Johns Hopkins University
    • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
    • Introduction to Secure Networking: Microsoft
    • Opportunity Management in Salesforce: Salesforce
    • Introduction to Computer Information Systems: University of California, Irvine
    • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
    • Preventative Healthcare for the Newborn Baby : University of Colorado System
    • How to Create an Online Course: The University of Edinburgh
    • Gender Analytics: Gender Equity through Inclusive Design: University of Toronto

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