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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,074 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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6151 - 6175 of 10,000 Reviews for Technical Support Fundamentals

By ABEL A

Sep 9, 2020

Very interesting course and also expose to IT. The instructors are exceptional in teaching and manner of delivering the lecture.

By Joshua A

Aug 30, 2020

Very solid IT background fundamentals. A must access course for any entry level level person interested in working in IT support

By Jason A

Aug 29, 2020

This course was very informative and motivated me to want to learn more. A perfect way to start down the path into an IT career.

By Shari B

Aug 24, 2020

I thoroughly enjoyed this course. I found it to be easy enough to keep me motivated, and difficult enough to keep me interested.

By Sophia L

Aug 18, 2020

A great basic course to get into IT. It prepares you for an entry level job and is a good fundamental course for most tech jobs.

By Amitabh

Jul 10, 2020

I loved this course very much!!! I learned every technical details from this course. I really appreciate this course contents :)

By TechEager V

Jun 27, 2020

This course is for anybody who are willing to get into IT Support or for those who want to polish their skills on regular basis.

By David C

Jun 10, 2020

I am really enjoying going through the material and learning all of the topics. I am excited to keep going and become certified.

By Andrew W

May 21, 2020

Amazing! I was able to get through course in less than 2 weeks. I really hope I can obtain a job for Google straight after this!

By Abu T

May 3, 2020

Quite good I'd say , an easy course but has some important information which lays basic foundation of the Techonology around us.

By James D

Feb 21, 2020

At first I didn't know i wanted to jump into IT, but I learned a lot about IT and now I know for sure this is what I want to do.

By samudaya p

Dec 19, 2019

i have learned a lot about IT field and possibilities of IT field thanks to this course, and i am looking forward for next step.

By Hector F

Nov 14, 2019

I think that this was a good refresher and I look forward to getting into the more technical aspects of the IT Professional Role

By Pam P

Nov 13, 2019

This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.

By Abdourahmane B

Sep 29, 2019

exceptional content with engaging teachers and challenging assignments both quizzes and labs which reflect real world scenarios.

By Kyle T L

Sep 16, 2019

This course was awesome, I did find out that I knew more than I thought. I look forward to taking more IT courses from Google...

By Shashank S

Jun 12, 2019

The course was extremely detail oriented and I thank the instructors for making the learning process fun as well as informative.

By ANUBHAV M

Dec 30, 2018

I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with

By Timothy G

Sep 23, 2018

Very good! The soft skills part was a bit longer than I would have liked, but the emphasis on good documentation is appreciated.

By Mohan T

Feb 18, 2018

The Highlight thing is the workshop... I love this part with hands on expertise. Credit goes to the Google Team and coursera.com

By Monica T

Dec 10, 2024

I love the course and how interactive it was with the variety of reading, videos, pop up questions, quizzes, and virtual labs.

By victoria p

Nov 25, 2024

I like the way this course is designed, its content, the combination of video, text, reviews and tests. I found it very useful.

By James L

Oct 29, 2024

The course was very helpful in learning about a lot of things I didn't know about that happened in the behind the scenes in IT.

By Giacomo D F

Jun 20, 2024

Very helpful for someone who knows nothing about IT. Will recommend to anyone who wants to learn but don't know where to start!

By Temogen N

Oct 23, 2023

I was suprised how well done this course was done. I wish I had something like this when I got into the business 15 years ago.