This is a very good intro for the course especially for people like me who are new to tech and would like to shift to this course.

I learned alot, taking the classes have really opened my eyes to all the branches of IT and technical Support.

Thank you so much!.

This is a great course if you're new to computers and networking. Enjoyed the refresher and will continue building my skill level.

Buen curso para retomar conceptos un poco olvidados si tienes cierto nivel y ademas buen punto de partida para principiantes en IT

this course really open your eyes to the new technology word.

it is precise and clear and easy to grasp in short video by experts.

Great for the beginning of the IT support Certificate. Still need to learn more about the detail in each field. I like the course.

I enjoyed it. Helped learned what i would like to do in I.T and a better understanding of certain I.T i didnt have a firm grasp of

I learnt a lot through this and i believe with what i have learnt, i will be able to support Customers efficiently, thanks Google!

Very interesting. Good start for someone who knows very little about the knitty-gritty of IT but wants to learn more, like myself!

good introduction for those that are new to technology, and even those that are experienced, may remember a few things they forgot

This course is a phenomenal for those looking to learn the basics of Information Technology, computers, networking, etc. in depth.

With lectures from a rich level of experienced professionals, this course has knowledge in it no matter what you think you know...

This course helps a lot to revise or learn the basics. Google and their engineers do their best and provide good quality of stuff.

This course covers the fundamentals of technical support, communicating the material clearly and effectively via industry leaders.

Excelente, me gustó las herramientas interactivas, los video sencillos de entender y el soporte que te brinda el equipo de Google.

great videos to learn from. Hands-on material in order to lean all the fundamental material you will need to complete the lessons.

Great started course. This is really a great tool for someone with very limited knowledge to a person who has a bit of experience.

very well done for all skill levels! a great learning tool for beginners and a great refreshers course for more experience people.

After using computers for over 30 years with limited knowledge, it's nice to start learning about the "nuts and bolts". Great fun!

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

I love it! Google and Coursera is doing something amazing, so much beneficial information for me. I'm excited for my future in IT.

Great course. A lot of learning to be done. On to the next course. Good luck to those starting this course. It'll be a great ride.

Excelente explicación, me dejó bastante satisfecho pues he despejado muchas dudas y retroalimentado algunos temas que ya conocía.

It help me to learn easily in this online course certificate while giving a best knowledge about the IT Support Specialist roles.