IBM
IBM Business Analyst Professional Certificate

Early bird sale! Unlock 10,000+ courses from Google, Microsoft, and more for £160/year. Save now.

IBM

IBM Business Analyst Professional Certificate

Get job-ready as a Business Analyst. Build the essential skills, technical expertise, and hands-on experience with key business analysis tools

IBM Skills Network Team
Daniel C. Yeomans
Shubhra Das

Instructors: IBM Skills Network Team +8 more

18,955 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(363 reviews)

Beginner level

Recommended experience

3 months
at 5 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(363 reviews)

Beginner level

Recommended experience

3 months
at 5 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Skills you'll gain

  • Category: Process Analysis
  • Category: Risk Analysis
  • Category: Microsoft Excel
  • Category: Analysis
  • Category: Process Mapping
  • Category: Data Visualization Software
  • Category: Stakeholder Engagement
  • Category: Requirements Elicitation
  • Category: Risk Management
  • Category: Stakeholder Management
  • Category: Business Analysis
  • Category: Data Storytelling

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Advance your career with in-demand skills

  • Receive professional-level training from IBM
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from IBM

Professional Certificate - 7 course series

Introduction to Business Analysis

Introduction to Business Analysis

Course 113 hours

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Skills you'll gain

Category: Business Analysis
Category: Digital Transformation
Category: Stakeholder Engagement
Category: Requirements Analysis
Category: Data-Driven Decision-Making
Category: Gap Analysis
Category: Change Management
Category: Project Management
Category: Process Analysis
Category: Systems Analysis
Category: Business Requirements
Category: Business Transformation
Category: Business Process
Category: Stakeholder Communications
Category: Requirements Elicitation
Excel Basics for Data Analysis

Excel Basics for Data Analysis

Course 211 hours

What you'll learn

  • Display working knowledge of Excel for Data Analysis.

  • Perform basic spreadsheet tasks including navigation, data entry, and using formulas.

  • Employ data quality techniques to import and clean data in Excel.

  • Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.

Skills you'll gain

Category: Microsoft Excel
Category: Excel Formulas
Category: Data Quality
Category: Data Manipulation
Category: Data Cleansing
Category: Data Import/Export
Category: Pivot Tables And Charts
Category: Data Visualization Software
Category: Google Sheets
Category: Data Analysis
Category: Data Wrangling
Category: Information Privacy
Category: Spreadsheet Software
Data Visualization and Dashboards with Excel and Cognos

Data Visualization and Dashboards with Excel and Cognos

Course 315 hours

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Category: Pivot Tables And Charts
Category: Microsoft Excel
Category: Tree Maps
Category: Histogram
Category: IBM Cognos Analytics
Category: Dashboard
Category: Data Storytelling
Category: Data Visualization Software
Category: Scatter Plots
Business Analysis: Process Modeling & Requirements Gathering

Business Analysis: Process Modeling & Requirements Gathering

Course 420 hours

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Category: Business Process Modeling
Category: Business Analysis
Category: Stakeholder Management
Category: Requirements Management
Category: Business Requirements
Category: Agile Methodology
Category: User Story
Category: Data Modeling
Category: Process Analysis
Category: Gap Analysis
Category: Process Optimization
Category: Process Improvement
Category: Requirements Analysis
Business Analysis: Project and Stakeholder Management

Business Analysis: Project and Stakeholder Management

Course 520 hours

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Category: Project Management
Category: Communication Strategies
Category: Stakeholder Engagement
Category: Risk Management
Category: Stakeholder Management
Category: Communication
Category: Risk Analysis
Category: Project Coordination
Category: Project Planning
Category: Business Analysis
Category: Plan Execution
Business Analysis: Preparation Exam for ECBA Certification

Business Analysis: Preparation Exam for ECBA Certification

Course 63 hours

What you'll learn

  • The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process

  • The nine domains of the IIBA-ECBA test and the percentage of questions from each domain

  • Practice questions and mock exams, simulating the real ECBA test environment

  • Additional study sources and testing tips

Skills you'll gain

Category: Business Analysis
Category: Requirements Management
Category: Change Management
Category: Analysis
Category: Business Requirements
Category: Stakeholder Engagement
Category: Business Process
Capstone Project: Applying Business Analysis Skills

Capstone Project: Applying Business Analysis Skills

Course 721 hours

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Skills you'll gain

Category: Risk Mitigation
Category: Stakeholder Engagement
Category: Stakeholder Management
Category: Business Process Modeling
Category: Work Breakdown Structure
Category: Scope Management
Category: Process Mapping
Category: Dashboard
Category: Requirements Analysis
Category: Risk Management
Category: Risk Analysis
Category: Business Requirements
Category: Presentations
Category: Business Analysis
Category: Requirements Elicitation
Category: IBM Cognos Analytics
Category: Operational Analysis
Category: Data Analysis Software
Category: Project Management
Category: Looker (Software)

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
IBM Skills Network Team
IBM
84 Courses1,326,341 learners
Daniel C. Yeomans
Daniel C. Yeomans
SkillUp EdTech
29 Courses120,603 learners
Shubhra Das
Shubhra Das
SkillUp EdTech
7 Courses32,105 learners

Offered by

IBM
SkillUp EdTech

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.