This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative.
Develop with Dell: IT Sales Specialization
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Develop with Dell: IT Sales Specialization
Launch Your Career In IT Sales. Gain the skills you need to become an IT seller.
Instructor: Develop with Dell
1,807 already enrolled
Included with 
Get in-depth knowledge of a subject
4.8
(26 reviews)
Beginner level
Recommended experience
1 month at 6 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
4.8
(26 reviews)
Beginner level
Recommended experience
1 month at 6 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Identify basics of the sales process and the core skills you need as a seller.
Explore strategies for building rapport and discovering your customer's needs.
Discover keys for closing a sale.
Overview
Skills you'll gain
- Data Centers
- Active Listening
- Digital Transformation
- Value Propositions
- Sales Process
- Sales Presentations
- Inside Sales
- Interviewing Skills
- Sales Presentation
- Overcoming Objections
- Closing (Sales)
- Prospecting and Qualification
- Business Communication
- Outside Sales
- Selling Techniques
- Sales Strategy
- Customer Insights
- Technical Sales
- Sales
- Customer Relationship Building
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
23 practice exercises
Specialization - 3 course series
What you'll learn
Describe the sequence and significance of each stage of the sales process.
Demonstrate effective strategies for qualifying opportunities.
Skills you'll gain
Category: Active Listening
Category: Business Communication
Category: Sales Process
Category: Prioritization
Category: Sales Presentations
Category: Sales
Category: Customer Relationship Building
Category: Inside Sales
Category: Technical Sales
Category: Prospecting and Qualification
Category: Outside Sales
Category: Interviewing Skills
What you'll learn
Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.
Apply probing and drill-down questioning to uncover further important customer information.
Skills you'll gain
Category: Digital Transformation
Category: Customer Relationship Building
Category: Data Centers
Category: Sales
Category: Outside Sales
Category: Customer Insights
Category: Solution Selling
Category: Communication
Category: Inside Sales
Category: Sales Presentation
Category: Interviewing Skills
Category: Computer Hardware
Category: Software As A Service
Category: Technical Sales
Category: Data Storage Technologies
What you'll learn
Evaluate the relationship between value propositions and buyer motivations.
Build and deliver a value proposition as a way to secure customer commitment.
Skills you'll gain
Category: Overcoming Objections
Category: Closing (Sales)
Category: Selling Techniques
Category: Sales Presentation
Category: Inside Sales
Category: Technical Sales
Category: Value Propositions
Category: Business Communication
Category: Sales Strategy
Category: Outside Sales
Category: Customer Service
Category: Sales Process
Category: Sales
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
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Frequently asked questions
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
More questions
Financial aid available,
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (9/1/2024 - 9/1/2025)