Starweaver
Global Business Communication Specialization
Starweaver

Global Business Communication Specialization

Global Business Communication. Strengthen workplace communication using active listening, writing mastery, and data storytelling.

JoĂŁo Freitas
Starweaver
Eric Zackrison

Instructors: JoĂŁo Freitas

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Get in-depth knowledge of a subject
Intermediate level

Recommended experience

2 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

2 months
at 3 hours a week
Flexible schedule
Learn at your own pace

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Specialization - 3 course series

What you'll learn

  • Apply active listening techniques to enhance communication and collaboration.

  • Demonstrate empathy and emotional intelligence in professional interactions.

  • Use reflective listening to resolve conflicts effectively.

  • Interpret and leverage non-verbal communication cues to strengthen relationships.

Skills you'll gain

Category: Active Listening
Category: Communication
Category: Non-Verbal Communication
Category: Collaboration
Category: Cultural Diversity
Category: Empathy
Category: Rapport Building
Category: Teamwork
Category: Conflict Management
Category: Professional Development
Category: Interpersonal Communications
Category: Cultural Sensitivity
Category: Leadership

What you'll learn

  • Compose clear, concise, and impactful content tailored to diverse business contexts.

  • Evaluate reader needs to craft engaging and persuasive messages that foster loyalty.

  • Design structured and strategic writing to communicate with confidence, authority, and charisma.

  • Deliver messages with charisma, precision, and style to captivate and influence your audience.

Skills you'll gain

Category: Business Writing
Category: Concision
Category: Writing
Category: Communication
Category: Proofreading
Category: Grammar
Category: Persuasive Communication
Category: Proposal Writing
Category: Technical Communication
Category: Technical Writing
Category: Editing
Category: Writing and Editing
Category: Report Writing
Category: Generative AI Agents
Category: Target Audience
Category: Productivity
Category: Business Communication

What you'll learn

  • Analyze sales and customer data to identify trends, patterns, and opportunities for growth.

  • Design engaging data visualizations that clarify complex insights and enhance understanding.

  • Develop storytelling frameworks to craft persuasive narratives that influence sales decisions and strategies.

  • Leverage data-driven insights to optimize sales performance and improve customer relationships in both B2B and B2C contexts.

Skills you'll gain

Category: Data Storytelling
Category: Data Presentation
Category: Dashboard
Category: Storytelling
Category: B2B Sales
Category: Customer Insights
Category: Sales
Category: Sales Presentation
Category: Salesforce
Category: Sales Strategy
Category: Data Visualization Software
Category: Customer Analysis
Category: Customer Relationship Management (CRM) Software
Category: Business Analytics
Category: Business-To-Consumer
Category: HubSpot CRM

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Instructors

JoĂŁo Freitas
Starweaver
5 Courses13,894 learners

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Starweaver

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