IBM
Information Technology (IT) and Cloud Fundamentals Specialization
IBM

Information Technology (IT) and Cloud Fundamentals Specialization

Kickstart a new IT and Cloud Career. Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.

IBM Skills Network Team
Rav Ahuja
Roopa Raghavan

Instructors: IBM Skills Network Team

14,551 already enrolled

Included with Coursera Plus

Get in-depth knowledge of a subject
4.8

(598 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.8

(598 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Operating systems history, installation, configuration, and hardware connectors and peripheral identification and troubleshooting techniques.

  • Software management, cloud computing characteristics, benefits and trends, web browser essentials, software development basics, and database basics.

  • Commonly used storage and network types, common security risks, and secure browsing practices.

  • Application of technical and troubleshooting skills for an IT customer support role.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from IBM

Specialization - 6 course series

What you'll learn

  • Demonstrate an understanding of operating system fundamentals.

  • Recognize desktop and laptop hardware components and devices.

  • Identify and describe internal desktop and laptop computer components, interfaces, and peripherals.

  • Explain basic workstation setup, locate operating system settings, and identify good troubleshooting practices.

Skills you'll gain

Category: Computer Hardware
Category: Operating Systems
Category: Microsoft Windows
Category: Peripheral Devices
Category: System Configuration
Category: User Accounts
Category: Hardware Troubleshooting
Category: Computer Architecture
Category: Linux
Category: Disaster Recovery
Category: Technical Support
Category: Networking Hardware
Category: Mac OS

What you'll learn

  • Classify, install, configure, and manage software including mobile platforms.

  • Discuss cloud computing and web browser concepts.

  • Explain software development models, techniques, and concepts.

  • Describe fundamental database management concepts.

Skills you'll gain

Category: Computer Programming
Category: Computing Platforms
Category: Cloud Computing
Category: Software Development Life Cycle
Category: Software Versioning
Category: Database Management
Category: Databases
Category: Programming Principles
Category: Application Development
Category: Browser Compatibility
Category: Software Installation
Category: Web Applications
Category: Data Maintenance
Category: Information Technology

What you'll learn

  • Define cloud computing and explain essential characteristics, history, the business case for cloud, and the emerging technologies enabled by cloud

  • Describe the cloud service models- IaaS, PaaS, SaaS, and cloud deployment models- Public, Private, Hybrid; explain cloud infrastructure components

  • Explain emerging Cloud related trends including HybridMulticloud, Microservices, Serverless, Cloud Native, DevOps, and Application Modernization

  • List and describe services of popular cloud platforms including AWS, Microsoft Azure, Google Cloud, IBM Cloud, Alibaba Cloud, and others

Skills you'll gain

Category: Cloud Services
Category: Cloud Computing
Category: Cloud Infrastructure
Category: Cloud Security
Category: Emerging Technologies
Category: Hybrid Cloud Computing
Category: DevOps
Category: Cloud Computing Architecture
Category: Cloud-Native Computing
Category: Cloud Storage
Category: Cloud Platforms
Category: Cloud Solutions
Category: Cloud Development
Category: Infrastructure As A Service (IaaS)
Category: Software As A Service
Category: Cloud Engineering
Category: Cloud Management
Category: Cloud Hosting
Category: Cloud Technologies
Category: IBM Cloud

What you'll learn

  • Identify wired and wireless network types, explain physical and logical topology, differentiate network cable types and what each is used for.

  • List common network devices. Discover what packets are and how IP addresses work, and explain what protocols are and why models are necessary.

  • Determine how to set up and encrypt networks and mobile devices. Diagnose connectivity issues and utilize the command prompt and Windows Settings.

  • List network drive types, explain RAM, ROM, and RAID, and troubleshoot storage issues. Explain STaaS, and define file, block, and object storage.

Skills you'll gain

Category: Wireless Networks
Category: Network Protocols
Category: General Networking
Category: Network Troubleshooting
Category: Data Storage
Category: Local Area Networks
Category: Networking Hardware
Category: Cloud Services
Category: Command-Line Interface
Category: OSI Models
Category: System Configuration
Category: Microsoft Windows
Category: TCP/IP
Category: Cloud Storage
Category: Computer Networking
Category: Network Administration
Category: Network Architecture
Category: Network Infrastructure

What you'll learn

  • Recognize the importance of data security, maintaining data integrity, and confidentiality

  • Demonstrate the installation of software updates and patches

  • Identify preferred practices for authentication, encryption, and device security

  • Discuss types of security threats, breaches, malware, social engineering, and other attack vectors

Skills you'll gain

Category: Cybersecurity
Category: Malware Protection
Category: Multi-Factor Authentication
Category: Data Security
Category: Cyber Attacks
Category: Encryption
Category: Threat Management
Category: Personally Identifiable Information
Category: Security Awareness
Category: Security Controls
Category: Information Systems Security
Category: Hardening
Category: Cryptography
Category: Computer Security Awareness Training
Category: Authentications
Category: Network Security
Category: Application Security

What you'll learn

  • Practice and check your readiness for the CompTIA ITF+ Certification exam that tests your proficiency in IT Fundamentals.

  • Summarize how to set up and install common peripheral devices, secure a basic wireless network, and the importance of Cloud+ Certification exam.

  • Describe the components of an OS, identify programming language categories, define programming & database concepts, and methods used to interface.

  • Identify best security practices, including confidentiality, integrity, and availability concerns of secure devices, and describe IT concepts.

Skills you'll gain

Category: Cloud Computing
Category: Computer Networking
Category: Computer Hardware
Category: Cybersecurity
Category: Desktop Support
Category: Application Development
Category: IT Infrastructure
Category: Simulations
Category: Databases
Category: Software Development
Category: End User Training and Support
Category: Information Technology
Category: Technical Support and Services

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
IBM
82 Courses1,380,384 learners
Rav Ahuja
IBM
56 Courses3,956,602 learners
Roopa Raghavan
IBM
1 Course9,035 learners

Offered by

IBM

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions